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Business Profile

Mobile Phone Service

TruConnect Communications, Inc.

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 430-0443Write a Review

About

Overview

Headquarters

TruConnect Communications, Inc.

1149 S Hill St #H400

Los Angeles, CA 90015-2894

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Find a Location

TruConnect Communications, Inc. has 9 locations, listed below.

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    BBB Accreditation & Rating

    TruConnect Communications, Inc. is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

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    About This Business

    TruConnect provides wireless phone services, including free government-supported plans for qualifying customers. The company assists clients with enrollment in Lifeline program benefits, which may include unlimited talk, text, and data. Services also cover international calling and prepaid plan options.

    BBB Accredited Since: 9/13/2021

    Years in Business: 22

    Products and Services

    BYOD Service, California LifeLine Plans, Free Government Phone Plans, Free Smartphone, International Calling, Mobile Data Plans, Prepaid Plans, SIM Card Activation, Tribal Lifeline Plans, Wireless Service

    Business Details

    Local BBB:
    BBB of Los Angeles & Silicon Valley
    Business Started:
    8/1/2004
    Date of New Ownership:
    1/13/2011
    Business Incorporated:
    6/19/2001
    Type of Entity:
    Corporation
    Alternate Names:
    Internet On The Go
    TruConnect Mobile
    Web on the GO
    TruConnect
    Telscape Communication
    Business Management:
    Matthew and Nathan Johnson

    Additional Contact Information

    Principal Contacts
    Matthew and Nathan Johnson
    Customer Contacts
    Matthew and Nathan Johnson
    Fax numbers
    Primary Fax: (214) 492-4795
    Additional Phone Numbers
    Other Phone: (866) 799-0077
    Additional Websites
    internet-go.com/
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 201101410041 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

    1-Secretary of State-Corp, LLC and Notaries

    1500 11th Street

    Sacramento CA 95814

    916-6536814Website

    BBB records show a license number of 2348187 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

    1-Secretary of State-Corp, LLC and Notaries

    1500 11th Street

    Sacramento CA 95814

    916-6536814Website

    BBB records show a license number of 097-943019 for this business, issued by 3-Resellers Permit

    3-Resellers Permit

    450 N Street

    Sacramento 94279

    800-4007115Website

    BBB records show a license number of A2010010 for this business, issued by CPUC

    CPUC

    1112 S Bascom Ave

    San Jose CA 95128

    BBB records show a license number of 0000574455-0004-8 for this business, issued by 4-City Business License

    4-City Business License

    any street

    Any City CA

    Additional Information

    Payment methods
    • Cash
    Business Categories
    Mobile Phone Service, Internet Services, Cell Phone Supplies, Internet Providers, Telephone Contractors

    Latest Reviews

    • Yara H

      "I was pressured by door REMOVEDclaiming to represent this company to sign up for "REMOVED." They were distributing free phones and made it seem like they MUST hand me the phone; that it was from the state government and they can't leave without delivering it." ... Read full review

    • Danika R

      "Their phone service is ok. The data could be better, and their customer service could be better."

    • Alyson S

      "My significant other has this company & what I just witnessed in real time was conniving, manipulative, and predatory. I can imagine it being done to people who do not speak English as their 1st language or the elderly and it makes my blood boil." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.