ComplaintsforUSCB America
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Im not liable for this debt with USCB America. I do not have a contract with the collection agency, trying to collect and reporting this to my credit report. They have made two collection reports on my credit report.Business response
04/09/2024
We received the same complaint through the **** on 03/25/2024 in which we have responded to. Therefor no direct response will be sent to the consumer. However, we have verified that the amount owing is accurate and the account(s) in question have been removed from the consumers report.Initial Complaint
03/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ****** Permanente Scal. I do not have a contract with USCB America.Business response
03/18/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
02/13/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with USCB America. I do not have a contract with USCB America. They did not provide me with the original contract as requested.Business response
02/13/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
02/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm not liable for this debt with ****** PERMANENTE NCAL. I do not have a contract with the collection agency USCB AMERICA.Business response
02/13/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
02/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I called this company to find out if i have any outstanding balances pending. Spoke with two people at this business including a supervisor who refused to be identified by anything except ******. This company has had the past due hospital bill for well over 4 months and its unacceptable that they have no information to provide to me about a balance. They had a enough information to accept a payment from me . This is unprofessional and i ask that this matter be considered paid in full or returned to the original creditor a collection agency should have the original bill in their possession therefore should have been easy to do some simple mathBusiness response
02/15/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
02/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I became aware of this company reporting a negative trade line in my credit reports that they update like clockwork every month. When I called and spoke to someone named "*******", I was told that the balance on the account was four times the amount they were reporting to the credit bureaus. ******* also claimed that I had another 7 accounts open with them (that I have no idea about). I asked her to send me validation of the account for any and all accounts that they are claiming are mine. As a response, I received a one page statement from them claiming I owe them a different amount then what is being stated in my credit reports (significantly higher) and the dollar amount is also different than what ******* verbally told me on the phone.This company is using false and misleading practices to get people to pay which is a FDCPA violation. I am requesting that this trade line be immediately removed from my credit reports. Thank you.Business response
02/22/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
02/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ****** Permanente NCAL I do not have a contract with USCB America.Business response
02/09/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
01/25/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable with this debt for ****** Permanente NCAL. I do not have a contract with USCB America, they did not provide me with the original contract as I requested.Business response
01/25/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
01/19/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ****** permanentr scal. I do not have a contract with Uscb America they did not provide me with the original contract as I requested.Business response
01/22/2024
We are in receipt of the complaint and a direct response is being sent to the consumer.Initial Complaint
12/19/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Im not liable for this debt with ***** Permanente Scal. I do not have a contract with USCB AMERICA collection agency they did not provide me with the original contact as requested .Business response
12/22/2023
We are in receipt of the complaint and a direct response is being sent to the consumer.Customer response
12/28/2023
Complaint: 20923636
I am rejecting this response because: I was never contacted for a resolution before the company reported on my credit I also never received a collection letter or a collection phone call which I believe is against the law to report on a persons credit with out notification in writing.
Sincerely,
*************************Business response
01/15/2024
Our records indicate that we sent a validation notice to the consumer on September 28, 2022. We do not show that the consumer disputed this information any time prior to us reporting the account to their consumer report. After learning of their dispute through the original complaint filed on December 19, 2023, we updated the account as disputed as well as requested removal of the item to meet their desired resolution and a response was sent to the address provided. The account has since been closed and returned to the original creditor and we will no longer contact the consumer regarding such
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Contact Information
Customer Complaints Summary
164 total complaints in the last 3 years.
31 complaints closed in the last 12 months.