Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,322 Customer Reviews
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Review fromKevin D
Date: 02/23/2024
5 starsMy technician did a great job mounting my 3 TVs and was very knowledgeable about how to get them set up!
Puls Technologies, Inc.
Date: 02/24/2024
We are indeed very grateful for this amazing feedback, *****! It makes us happy to hear how wonderful your experience was with **** and for trusting us to mount your TV. We will make sure that the technician assigned to you gets the recognition he deserves. We're always here for you if you do!Review fromElizabeth B
Date: 02/23/2024
5 starsI got an appointment within 6 hours of when I got on the website. *** was friendly, professional, and ethical. He is coming back tomorrow (on a Saturday!) to finish repairs without charging me extra.Puls Technologies, Inc.
Date: 02/24/2024
Hi *********, thank you for sharing your feedback to ** and for the great review! We delight in providing convenient and reliable service to our valued customers. It brings joy to our hearts to hear that you are pleased. If you have concerns, feel free to call us at **************.Review fromKay M
Date: 02/20/2024
1 starover priced. sadly I got taken I checked other companies for a price comparison and you are 20-25% higher. I feel vulnerable living along and try and trust people not a good experience with this companyPuls Technologies, Inc.
Date: 02/23/2024
Thank you for sharing your feedback, ***! Were sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. As part of our commitment to upholding transparency, ****' standard pricing estimates are based on the average rates in and around your state. Our technicians do not base the repair cost on the time they spent working on the appliance, the pricing is determined by which part is needed to be replaced. We always provide customers with repair quotes after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure the customer into a repair they do not wish to be completed at the price quoted. In this regard, please let us know if you have further concerns regarding this matter by reaching us through **************** or **************.Review fromRobert S
Date: 02/18/2024
5 stars*****, the technician, inspired confidence and took care of my dryer issue with ease. It was great dealing with a true professional!Puls Technologies, Inc.
Date: 02/19/2024
Thank you so much for sharing such a wonderful feedback review with the Community. The **** team here is so delighted to learn of your experience with us. We also passed your messaged to ***** who was very happy to see your feedback. Thank again, ******!Review fromBeverly R
Date: 02/17/2024
5 starsHe knew right were to look job was done quick and professional..great service would call again ..Puls Technologies, Inc.
Date: 02/19/2024
Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our. Thanks again for choosing ************************, we look forward to servicing you again when you need us.Review fromLuan C
Date: 02/17/2024
5 starsThank you so much **** is a great person and so a great job, I recommended those guys they are very nice and fix so fastPuls Technologies, Inc.
Date: 02/19/2024
Thank you so much for your business and for leaving a 5-star rating, ****. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromEd N
Date: 02/17/2024
5 starsThank you for fast and quick repair Thank you for everythingPuls Technologies, Inc.
Date: 02/19/2024
Hi **, thank you so much for the feedback and we are glad that a satisfactory service has been provided. We are very happy to assist and bring you convenient as well as reliable service. If you need our assistance, just give us a call at ************** or send us an email at ***************** Have a good one!Review fromElsa A
Date: 02/16/2024
5 starsFabulous scheduled same day they came and fixed it. Wonderful service and technician was very nice.Puls Technologies, Inc.
Date: 02/17/2024
Thanks for leaving ** such a wonderful review, ****! We are thrilled that you loved your experience; ****** will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Review fromAnna A
Date: 02/16/2024
5 starsMy first time using Pulse and happy to say I had a great experience from the beginning till the end. ******* are tech guy was very professional, hardworking and very courteous.Puls Technologies, Inc.
Date: 02/18/2024
Hi ****!
Thank you so much for dropping by to leave us a positive review! We are glad that you had such a great experience with us. We do strive to provide a quality service for all of our clients. We will make sure that tech ******* learns about your high rating for the appointment completed and that he gets properly recognized for the job well done. Should you wish to try our handyman services, please don't hesitate to make use of this coupon code "handyman20" for a $20 discount on the appointment. Again, thank you for trying ******************!
Review fromPatrick P
Date: 02/16/2024
1 starI have never had in all my life the worst customer experience to the point that they stopped speaking and told me you are basically out of luck. We made an appointment on their website for someone to come out and fix our fridge, the man came out said his name and he was WITH ****. He came in took my freezer apart said it was the Thermostat that needed to be changed and that it would be $400 dollars and he could do it that day. He went to his truck came back with tools and then he put in the new thermostat, he then said OK CASH APP me the $400 and i will send you a receipt. As we have never used **** before we thought this was normal, he sent us a copy of the receipt. The next day our fridge was still making the loud noise so we messaged him, and he said he would come out Monday he never did. We messaged him again on Tuesday night he said he would come out on Wednesday he never did. So, at this time, we realized we may have gotten scammed. We called **** and told them the story, the guy on the phone was super nice and very helpful he said he will escalate the matter and I will get a call from a manager. A few hours later the Manager called me back and basically said sorry since the receipt doesn't have **** on it we can't do nothing about it, continued to say that the repair man has gone off the platform and they don't know where he is... Told me to dispute this with my bank and CASH APP and said we should CALL THE REPAIR MAN AND ASK FOR THE MONEY BACK... By the end of the call the manager told me that he isnt an employee of **** but a I am completely dumbfounded at this point i have never had such a rude and non-***************** with a company who doesn't care about their customers. I WILL BE TELLING EVERYONE I KNOW TO NEVER USE ****! The lack of customer care is just sad! I hope this is warning to all of you who are considering using them.... DONT!Puls Technologies, Inc.
Date: 02/17/2024
Hi *******, we understand your sentiment regarding this matter and understand your frustration. The team wants to help you however as it was explained to you by our supervisors the payment you made did not go through our system since you confirmed that you paid the technician directly. You also informed us that you received the emails that we sent you which include how our process works. Sadly, all we can advise you now is to dispute the payment you made or contact the technician as you have verified that you can speak with him before. We apologize once again for the inconvenience that this has caused you.
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