Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,322 Customer Reviews
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Review fromBrandie P
Date: 03/28/2024
1 starI use the service to replace my fridge. They sent a technician out and he recommended that I replace a part on the fridge, but if I use Freon Im guaranteed to get about six months to a year if longer before having to replace it, I communicated to the technician that this is your specialty, not mine, so I trust him. Well, I didnt even get one second. They sent the tech out again, Same guy! He didnt plug the fridge up to even see if it was working on my guaranteed appointment. The supervisor ****, told me today thats just words. It doesnt stand and refuses to give me a refund, although I have a three-month warranty guarantee, that they will fix any issues or anything that comes up. I also asked them why would I pay them $312 to fix something if I had known it didnt work for one day I wouldve just paid the $89 for the service fee. The supervisor then informed me it didnt matter if you signed the paper and I informed him you guaranteed my fridge would be fixed and I'm still waiting. I do not recommend this company. They are not fair. They dont listen to their customers and no one suggests Sending a tech out for the third time to make sure that he couldnt try to fix the problem again, although I have a 90-day warranty.
Puls Technologies, Inc.
Date: 03/29/2024
Hi *******,
Thank you for reaching out with a review for your last refrigerator appointment with us. And we appreciate you for taking the time to share your experience with the communit. For this concern, know that the team has reached out to you via your registered email address for clarification on the case. Should you not see the email in your primary inbox, please try looking in your spam folder as it might have been redirected to that folder.Review fromJohn M
Date: 03/24/2024
5 starsAmazing service. Technician was awesome and price was just what I thought it would be. Overall highly recommend.Puls Technologies, Inc.
Date: 03/26/2024
Thank you so much for the amazing review, ****. We will definitely share your feedback with your technician.
Review fromBii C
Date: 03/20/2024
5 stars**** very knowledgeable in his work. Really glad we got him.Puls Technologies, Inc.
Date: 03/29/2024
We are glad to hear your feedback, Bill. We will make sure to give **** a shoutout.
Please use the coupon code "handyman20" for a $20 discount towards a future handyman service with us.
Review fromJeannie J
Date: 03/18/2024
5 starsVery personable, kind and professional. Will definitely recommend him to family, Friends and clients.Puls Technologies, Inc.
Date: 03/19/2024
Hi *******, thank you for sharing your feedback! Glad to hear that your experience was satisfactory and the technician was professional and friendly as well. We would like to ask if you can provide us other details associated to your appointment? Such as other email address and/or contact number? So we can share your feedback to the technician.Review fromJerry F
Date: 03/16/2024
3 starsService guy was really nice but the price is almost $600 to fix an agitator. I can buy a washer for that.Puls Technologies, Inc.
Date: 03/17/2024
Hello *****, thank you for sharing your feedback. We appreciate your kind word towards the technician, and we are sorry that the repair needed for the unit is expensive, ****' standard pricing estimates are based on the average rates in and around your state. Our technicians do not base the repair cost on the time they spent working on the appliance, the pricing is determined by which part is needed to be replaced. We always provide customers with repair quotes after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure the customer into a repair they do not wish to be completed at the price quoted. Nonetheless, it is our pleasure to service you and fix your Washer.Puls Technologies, Inc.
Date: 03/18/2024
Hi *****. Thank you for considering to proceed with the repair recommended by the technician. Our commitment to providing quality service remains unwavering. Thus. a $50 discount has been applied towards the total cost of service. Should there be any issues or concerns, please let us know.
Review fromScott T
Date: 03/16/2024
5 starsExcellent service! ******* was quick and courtesy. Diagnosed the issue immediately and patiently answered my questions while he worked. Could not be happy with the speedy repair on the weekend at a great price. Thank you.Puls Technologies, Inc.
Date: 03/19/2024
We are grateful for this awesome feedback, *****! It makes us happy to hear how wonderful your experience was with **** and for trusting us to fix your dryer. We will make sure that technician ******* gets the recognition he deserves. Please know that we will always be here if you need us.Review fromFrederic L
Date: 03/16/2024
5 stars**** is a quiet, steady worker and knows what he is doing!Puls Technologies, Inc.
Date: 03/17/2024
Great! Thank you so much for the wonderful words and we are happy to get a 5 star from you. We'll definitely give him a shoutout.
Please use the coupon code "handyman20" for a $20 discount towards a future handyman service with us.
Review fromNick H
Date: 03/16/2024
5 stars**** was excellent. On time, clean and knowledgeable! Will use him again if we have other problems!Puls Technologies, Inc.
Date: 03/17/2024
Thank you for such a great review, ****! We will make sure that your technician gets the recognition he deserves. Please let us know if we can assist you in the future.
Please use the coupon code "handyman20" for a $20 discount towards a future handyman service with us.
Review fromCharles O
Date: 03/14/2024
5 stars******* from **** fixed my issues and shared tips to prevent my issues from happening in the future.Puls Technologies, Inc.
Date: 03/15/2024
Your feedback puts a smile on our faces. Thank you so much for sharing your positive experience, we'll definitely give ******* a shoutout.Review fromYvette T
Date: 03/12/2024
1 starHired the company to fix the side panel on the door which was loose. Nothing complicated to be done electrically or otherwise. A disaster ensued. The door does not close now, even after they put a new "cam" on the frig. which I did not need prior to their coming on the job. Now the door does not close unless you push on it and that does not bode well for the refrigerator or the electric bill. I have pictures for anyone to see, if you would like I can text them to you. Unbelievable unless you can see the damage.Puls Technologies, Inc.
Date: 03/13/2024
Hi ****** , we appreciate you bringing this to our attention, and we apologize for the negative experience. Checking on our record, our support team has responded to your email when you reached out to us on October 31, 2023, however, we haven't heard anything from you since then. Your appointment with us dated 10/24/2023, was a service call appointment and **************'s report state that "the side panel holding the door was all glue which was done by another Service provider before him, messing all around the door trim"
We would be happy to assist you and send out a technician for a new appointment on your most convenient date and time.
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