Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,322 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLarry C
Date: 07/07/2024
5 starsCurious and knowledgeable. Clear communications. Addressed my refrigerator issue. Thanks.
Puls Technologies, Inc.
Date: 07/08/2024
Hi *****,
Thank you for your feedback! We're glad to hear that our technician was curious, knowledgeable, and provided clear communications while addressing your refrigerator issue.
If you have any more questions or need further assistance, feel free to reach out. We're here to help.
Best regards,
**** TeamReview fromEva S
Date: 07/07/2024
5 starsWe had a great experience with Famil he was professional , courteous, and very informative in his delivery of customer education with regard to the appliance. He reiterated the 90 day warranty, which was appreciated. He gave us his business card in the event of any unforeseen circumstances. Expeditious and skilled service.Puls Technologies, Inc.
Date: 07/08/2024
Hi ***,
We appreciate your excellent input. We are overjoyed to learn about your satisfying encounter with Famil. With each client, we aim to deliver service that is polite, professional, and educational. We are happy that ***** was able to fulfill his commitment and make sure you were aware of our ninety-day warranty.
If you have any more questions or if there is anything else we can do to help, please don't hesitate to contact us. We value your faith in **** and anticipate having the opportunity to assist you once more in the future.
Warm regards,**** Team
Review fromBarry Y
Date: 07/07/2024
5 stars******* was a very nice technician. Arrived on time, gave us an honest evaluation and resolved our problem.Very professional and we would use **** and ******* again. Thank you. *********************Puls Technologies, Inc.
Date: 07/08/2024
Hi *****,
We sincerely appreciate your nice remarks. We are overjoyed to learn that ******* gave you first-rate service. At ****, providing ***** assessments and handling conflicts in a professional manner are fundamental principles. We're happy to hear that ******* lived up to your expectations.
In the event that you require assistance in the future, we look forward to helping you once more. Kindly do not hesitate to contact us in case you need any additional assistance.
Warm regards,**** Team
Review fromBruno J
Date: 07/06/2024
1 starI used their service in *****, ** and it was a complete SCAM.The tech (****) came on time. He was polite and friendly.It took him few minutes to find the issue on my dryer and managed to make me sign the job order on his phone very quick. Result.. I paid $266 to replace a thermostat k*** that is $7.99 on Amazon. When I showed it to ****, he just said that the company is marking up the price. On their website they tell people that the customer will be charged a $89 service call fee (correct) and they also say that if you choose not to give them the job, this is all what you will pay for a complete diagnostic. In the reality, the tech never give ypu that choice. **** was even not clear about the exact issue before making me sign the job order.. Just said the service call fee will be waive as he will fix the problem. Then you realize that he is just getting a plastic k*** in his car, replace it in less than one minute and ask you to pay the crazy price. Will NEVER call this company anymore for any of my properties. Total scam...Puls Technologies, Inc.
Date: 07/08/2024
Hello *****,
We regret any inconvenience that this has brought about.
The technician has confirmed identifying the issue with the timer ****, determining it to be faulty. Subsequently, he provided you with a repair quote that encompassed both the recommended labor fee from **** and the cost of OEM parts.
According to our records, you accepted the repair estimate and instructed the technician to proceed due to the imminent arrival of guests at your Airbnb. Following this, you completed the payment link provided by the technician.
If the repair has not resolved the issue, please fill out the 90-day guarantee form that we sent you through your email so we can investigate further.
Thank you for your continued patience and understanding in this matter.
Best regards,
**** TeamReview fromJenny G
Date: 07/06/2024
5 starsI almost got on ******* and did it myself, but I never wouldve known the problem was the electrical outlet. Be ******* was very knowledgeable and informative.Puls Technologies, Inc.
Date: 07/08/2024
Hi *****,
Thank you for your feedback! We're glad to hear that ******* was able to identify and fix the issue with your electrical outlet. It's great to know that his knowledge and expertise made a difference.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
**** TeamReview fromRobin N
Date: 07/05/2024
5 stars**** showed up hours (not days) after an unsuccessful TV mount thru another service. He not only installed my mount but helped me ( a senior) mount the 65 in TV and made sure it was properly moving in all positions. This was on July 4 so thanks for a great job on a holiday!Puls Technologies, Inc.
Date: 07/06/2024
Hi *****,
We are truly grateful for your amazing feedback! It brings us immense joy to hear about your wonderful experience with **** and how satisfied you were with our TV mounting service. Thank you for trusting us with your needs.
Rest assured, **** will receive the recognition he deserves for delivering exceptional service. Remember, we're always here for you whenever you need us!
Best regards,
**** Support TeamReview fromAndrew Y
Date: 07/04/2024
5 starsArrived on time and worked quickly and efficiently. Would recommend.Puls Technologies, Inc.
Date: 07/05/2024
Dear ******,
Thank you for your kind words!
It's wonderful to receive feedback from our valued customers. We're glad to hear that you find our services convenient. Should you require our services again in the future, we would be more than happy to assist you. Rest assured, we will ensure that ******** receives the recognition he deserves. While we hope you won't need our assistance again soon, please remember that we're always here for you if you do.
Regards,
**** TeamReview frommatthew p
Date: 06/30/2024
5 starsI found the service online after a quick ****** search. After entering my information, I quickly had an appointment within just a few hours. The technicians arrived, moved. Everything that needed to be moved, performed the work perfectly, then moved everything back. Back. Both of the technicians were friendly and I would use this service again.Puls Technologies, Inc.
Date: 07/01/2024
Hi ******!
Thank you so much for your appointment with **** and for taking the time to share your experience with us. We are elated to hear how satisfied you are with the high-quality service we continually aim to provide to our valued customers. We will surely relay this message to our technician. Have a wonderful day!
Review fromVic D
Date: 06/29/2024
5 starsExcellent wok!! I will definitely call again for additional electrical work.Puls Technologies, Inc.
Date: 06/30/2024
Thank you so much for your business and for leaving a 5-star rating, ******. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.
Review fromAngela C
Date: 06/27/2024
5 starsI was able to schedule an appointment the same day. The technician was professional and personable. The service was reasonably priced. We were very pleased with the service we received. Would recommend and use them again.Puls Technologies, Inc.
Date: 06/28/2024
Hello ******, we are happy for your recommendation and we are delighted to hear your kind words. Please know that we will definitely share this with your technician.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.