Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,325 Customer Reviews
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Review fromTony L
Date: 06/21/2023
1 starOn March 9, I asked them for repairing my refrigerator, it took a couple of weeks to get it done, but the job failed. They admitted the diagnosis was wrong, the refrigerator was not worthy to fix and would give me a full refund. I called every week for a month asking for a refund, every time the agent told me they would personally take care of it and the refund department would contact me in a few days. That never happened. Eventually, I have to bring it to the court. You can't trust them!
Puls Technologies, Inc.
Date: 06/22/2023
Hello ****. Thank you for informing us about this and we apologize for any inconvenience and delay. We never wish to disappoint or inconvenience you in any way. We will further check this with the team. Rest assured that we will reach out to you directly to help rectify the situation. Hope that you will give us a chance to resolve this matter.Review fromJay V
Date: 06/20/2023
5 stars******** was fantastic!He was on time, diagnosed the problem, had the right part with him & fixed the problem. Great servicePuls Technologies, Inc.
Date: 06/21/2023
We truly appreciate you taking the time to let us know about your experience, ***! We will make sure that ******** gets the recognition he deserves. If there is anything else we can do for you, please let us know!Review fromKimberline C
Date: 06/20/2023
5 starsThey work good but they haven do the ****** still waiting for them to come and fix refrigeratorReview fromDavid R
Date: 06/19/2023
5 starsMy technician was awesome and I appreciate his professionalism in courtesy.Puls Technologies, Inc.
Date: 06/20/2023
Thank you for the positive feedback! We always love to hear from our valued customers and are pleased to know that you find our services convenient, *****. Glad to have technician work hard and be professional during the recent appointment. We would be delighted to serve you again in case you'll need our services in the future. If time permits, we hope you can visit our new website ****.com to check the additional services we now offer.Review fromWaleed B
Date: 06/19/2023
5 starsHe is gray. Can not say any more. Thank youPuls Technologies, Inc.
Date: 06/20/2023
Thank you for such a great review, Waleed! We will make sure that our miracle worker, *******, gets the recognition he deserves. Please let us know if we can assist you in the future.Review fromBrenda T
Date: 06/19/2023
5 stars***** was my technician and did a great job. Always punctual, personable and very knowledgeable.Puls Technologies, Inc.
Date: 06/20/2023
Thank you for sharing your experience with us, ******! Glad to know that ***** was professional and was able to perform well during the appointment. Thank you once again for taking the time to let us know about your experience. Rest assured that we will continue providing top notch service continuously.
For any concerns, feel free to reach out to us at *************** or call us at **************. Have a great one!
Review fromJermel J
Date: 06/19/2023
5 starsEasy to schedule an appt. Very professional. Diagnosed problem and was able to fix. Educated me on what was going on.Puls Technologies, Inc.
Date: 06/20/2023
We are so glad to know that you were satisfied with both service and technician, ******. And we are also happy to hear that you find our services convenient and easy. We have already forwarded your feedback to the technician. Please let us know if there's anything that we can help you with.Review fromFrank S
Date: 06/19/2023
5 starsBest technician I have ever interacted with . Highly recommend to anyone in need of servicesPuls Technologies, Inc.
Date: 06/23/2023
Thanks for leaving us such a wonderful review, *****! We are thrilled that you loved your experience; ***** will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.Review fromLisa M
Date: 06/18/2023
1 starBeware of doing business with companies that don't have a phone number in big bold letters on their website! With a company like this that just operates as an appointment maker and money collector, you are at the mercy of whatever fly-by-night repairman they contract with to fix your appliance. Maybe the repairman knows what he's doing, maybe not. If warranty work is needed after they "fixed" something, you may or may not get the original repairman, which may or may not be a good thing. My experience with **** was that I got a bad repairman the first two visits, and a different one for a third visit who said the first guy ripped me off. Four hundred dollars later, I still don't have a working appliance. Decided it wasn't worth throwing good money after bad, so I've bought a new washer.Puls Technologies, Inc.
Date: 06/19/2023
We are very sorry to hear about your bad experience, ****. We sincerely apologize for the inconvenience and for not being able to provide the service that you were expecting from us. We never wish to disappoint or inconvenience you in any way.We will be looking into this further and see what we can do to resolve the issues you experienced and what we can do to help you feel better about your experience with ****. We will be reaching out to you directly to help rectify the situation.Review fromDodie K
Date: 06/18/2023
5 starsGreat service on a Sunday no less. Fued is the best tech ever. Thank youPuls Technologies, Inc.
Date: 06/19/2023
Glad to be of help, *****! Thank you so much for sharing your feedback with us and also for the positive remarks to the technician. Fuad is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.
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