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Business Profile

Service Animals

Therapy Pet
BBB Accredited BusinessB+Rated by BBB
Visit Website(877) 848-1584Email BusinessWrite a Review

About

Overview

Therapy Pet

888 Prospect St Ste 200

La Jolla, CA 92037-4261

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BBB Accreditation & Rating

Therapy Pet is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

B+

Reasons for rating

  • 46 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)
More InformationHow are BBB ratings calculated?

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About This Business

This business offers emotional support animal letters. 

BBB Accredited Since: 10/29/2019

Years in Business: 10

Products and Services

Emotional Support Animal Documentation, ESA Letters, Housing Letters, Travel Letters

Business Details

Local BBB:
BBB, Mountain West & Pacific Southwest
BBB File Opened:
12/18/2018
Business Started:
5/17/2016
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Michael Chambrello, Partner
Ms. Karen Patterson, Manager

Additional Contact Information

Principal Contacts
Mr. Michael Chambrello, Partner
Customer Contacts
Ms. Karen Patterson, Manager
Additional Phone Numbers
Other Phone: (831) 264-1693
Additional Email Addresses
Primary: Email this Business
Additional Websites
ethicalcommunity.org/ther...
Social Media

Additional Information

Business Categories
Service Animals, Pet Services, Pet Training

Latest Reviews

  • Mariah P

    "I sought an REMOVEDletter from Therapy pet, which I gratefully received. However, after deselecting all the boxes to the added subscriptions, I was still charged for one of the subscriptions on the site WITHOUT my consent!" ... Read full review

  • Barbara Z

    "They charge the double of what you think youre gonna pay. I was supposed to pay." ... Read full review

  • Taylor B

    "Double and triple charges you a year later for services which were a one-time purchase. I specifically did not get the subscription - twice now they've charged me again, and they don't respond to email."

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.