Business ProfileforSimpson Chevrolet Of Irvine

I purchased a used 2021 Chevrolet Trail Boss on July 19, 2023, from Simpson Chevrolet in Irvine, **********. My experience has unfortunately been marred by a significant issue that has yet to be resolved, casting a long shadow over what should have been an exciting new car purchase.Shortly after buying the vehicle, I encountered a major problem during the registration renewal process. I was informed by the California DMV that I could not re-register my vehicle as the title was registered in *******. This was perplexing and concerning, as I have never lived in *******, nor had the vehicle ever been registered outside of ***********The dealership's handling of this situation has been less than satisfactory. Despite multiple communications, the issue remains unresolved, leaving me with a vehicle I cannot legally drive without proper registration. The dealership has not provided a clear explanation or a timely resolution to what appears to be a case of title mishandling or potential fraud.This situation has caused considerable inconvenience and stress. It is disappointing to encounter such a significant oversight and lack of accountability from a well-known dealership. I expected much better service and transparency from Simpson Chevrolet. I am currently seeking legal advice to resolve this matter and ensure that others are aware of the potential issues when dealing with this dealership.I hope my experience can serve as a cautionary tale for potential customers to be extremely diligent when purchasing a vehicle from Simpson Chevrolet. Make sure to verify all documentation thoroughly and confirm the title status to avoid similar troubles.