Reviews
Customer Review Ratings
Average of 661 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMy N
Date: 02/28/2023
1 starThis all sounded too good to be true and they acted like they wanted to help you in the beginning. But in the end, the program is a scam and not worth it at all. Here's my analysis in just one year and you can decide for yourself if it's worth it for you to sign up for the program:Start date of the program: 5/16/22 - 5/16/23 (one year) my monthly payment is $775.93; they've only settled 2 accounts out of 7.in one year I would have paid a total of $9,154.30 to Guardian. Here's the juicy part.The total I would have paid the 2 settled accounts is $5,152.50 The total Guardian takes for their fee (monthly) is $4,398.43 The total fees from 3rd party for sending out your payment is $279.30 In a nut sell, Guardian will take 50% of their share from your monthly payment. On top of that they charge you for using their 3rd party (Forth/ ****************) for sending out your payments for you. So the monthly payment they quoted me $775.93 is not actually for all of my creditors (7 in total). So, keep this in mind if you're thinking about signing up with them
Guardian Litigation Group
Date: 03/02/2023
Dear ****************:Thank you for your review. We appreciate the opportunity to respond in this forum. We regret that our teams recent explanations to you did not address your concerns. When you hired us on May 4, 2022, we estimated that we would settle all your debts for less than what you owe in approximately 48 months. In a span of only 10 months, we have already settled $25,879.62 of your total enrolled debt of $42,847. You are only 21% into your estimated program term yet we have already settled 60% of your enrolled debt. Furthermore, these debts have been settled at a lesser percentage than what we had originally estimated. You are actually slightly ahead of schedule to be out of debt in the time we originally anticipated.The $775.93 that you mention is for all 7 of your accounts. The payment figures provided in your initial estimate include all amounts we ascertain will be needed to settle all your debts, including our contingency fee and 3rd party fees (which are not obligatory). We do not charge any fee until a debt has been settled. Regarding 3rd parties we recommend the use of a set aside savings account administrator because the account is under your control and your creditors do not have any way to access it, even in the event of a creditor lawsuit. You explicitly authorize creditor payments as well as payments to our firm for our services. In the event a creditor attempts to withdraw more than what was agreed upon for a settlement the transaction can be stopped while processing, unlike a typical account.When you review these facts, you can see that weve done exactly what we said we would do for you. There was no misleading or inaccurate information provided and our commitment to getting you out of debt has not changed. Should you have any other concerns please do not hesitate to contact us. Thank you.Guardian Litigation GroupReview fromVictoria K
Date: 12/08/2022
5 starsI was very nervous about being sued and they were very reassuring, quick to get the issue resolved. They were able to get the issue settled without any cost to me.Guardian Litigation Group
Date: 12/12/2022
Thank you for choosing Guardian Litigation Group, ********. We're glad to hear that we were able to quickly and effectively resolve your legal matter. We appreciate the trust you've placed in ** and look forward to helping you again should the need arise.Review fromNancy H
Date: 11/18/2022
5 starsEveryone at Guardian Litigation Group has been very helpful in answering my questions regarding this program. I look forward in continuing to move ahead in getting to debt free.Guardian Litigation Group
Date: 11/28/2022
Thank you for choosing Guardian Litigation Group, *****. We're glad to have you on board and appreciate your kind words about our team. We're committed to providing the best possible service and support to our customers and will continue working hard to meet your expectations. Thank you for your business!Review fromKatherine F
Date: 11/08/2022
5 starsThank you for helping me to become debt free. I am so close to my goal!Guardian Litigation Group
Date: 11/10/2022
Thank you for choosing Guardian Litigation Group, *********! We are so happy to hear that we have been able to help you become debt free. You are very close to your goal and we look forward to celebrating it with you soon!Review fromFrancisco M
Date: 11/05/2022
5 starsGuardian Litigation Group always kept me informed of any issues and progress. Guardian has an amazing staff with genuine concern for my situation and success with their program. If you're having financial difficulties take the time to contact them. You'll be glad you did. Thank you Guardian!Guardian Litigation Group
Date: 11/08/2022
Thank you for choosing Guardian Litigation Group, ********** I'm glad to hear that we were able to keep you informed of the progress of your case and that you found our services to be satisfactory. We appreciate your business and are grateful for clients like you who choose us. Thank you again!Review fromE W
Date: 11/02/2022
5 starsVery fast settlement and very low settlement. I am pleased. I have more loan companies Guardian has been working with. I hope all of these will work out well and with a low settlements too.Guardian Litigation Group
Date: 11/03/2022
Thank you for choosing Guardian Litigation Group, E ********. We're glad to hear that you have had a positive experience and received a fast settlement. Thank you for your kind words and we hope all of our future endeavors will be as satisfactory as this one was.Review fromRita H
Date: 11/01/2022
5 starsGreat service and quickly done with no issues. Staff is knowledgeable and respectful.Guardian Litigation Group
Date: 11/03/2022
Thank you for choosing Guardian Litigation Group, ****. We're glad to hear you had a positive experience and that our staff was knowledgeable and respectful. We value your feedback and thank you for taking the time to leave a review. We appreciate your business and look forward to assisting you in the future. Thank you again for choosing Guardian Litigation Group.Review fromRobert C
Date: 11/01/2022
5 starsI am very happy with Guardian litigation! They have been up front about the fees and have kept me aware of everything going on with my account. People are surprised at how much they have to pay in order to have them settle. I knew right out front what I was going to be paying them! This is for people who do NOT want to go through Bankruptcy. Could you get the same deals they get through companies they've worked with for years? Doubtful but maybe. For me it's one last thing I have to think about. Thank you to everyone!Guardian Litigation Group
Date: 11/03/2022
Thank you for your kind words, ******. We're glad to have you as a client and appreciate the trust you've placed in us. We work hard to get the best results possible for our clients and are happy to have been able to help you.Thank you for recommending us and we hope that you will continue to allow us to serve your legal needs in the future.Review fromDonna W
Date: 11/01/2022
5 starsIm pleased with the work Guardian Litigation has been working on my behalf. I wish I had known about them long ago. I look forward to being debt free!Guardian Litigation Group
Date: 11/03/2022
Thank you for choosing Guardian Litigation Group, *****! We're glad to have you as a client and appreciate your kind words. We're committed to helping you achieve debt freedom and are excited to continue working on your behalf. Thank you for choosing us!Review fromRandal A
Date: 10/25/2022
1 starI agree with some of these people I think they are a scam. Took them 6 months to settle one account and the other 5 accounts ringing my phone off the hook . I finally closed debt pay and told gruadian Im done. I payed off the one account and all the rest of them by myself ,after talking to my own creditors. I closed this account from GLG almost 4 months ago and there still calling me ,Telling me I owe them **** dollars because they got 1 account down to half what I owed. I dont recommend this group to anyone DO IT YOURSELF CREDTORS LISTENGuardian Litigation Group
Date: 11/01/2022
Thank you for your response, ****************. We would like to point out some inaccuracies in your review. You failed to mention that the debt we negotiated for you was settled at the exact amount we had estimated and that this was your single largest debt. It did not take us 6 months to settle that debt. In fact, it was settled within 30 days of your engagement of our firm. Your engagement was progressing as scheduled yet you decided to disengage because you did not want to pay our firm the fees we had earned. Our firm charges for its services but we do not charge our clients anything until we show results. If we dont succeed, we dont get paid.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.