Reviews
Customer Review Ratings
Average of 938 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKelvin W
Date: 10/24/2023
5 starsGuardian Litigation are getting the job done of clearing me of my debt at a reduced amount.Review fromMike D
Date: 10/23/2023
5 starsI think Guardian Litigations Is doing a great job making and Negotiating my account Thank YouReview fromRebecca B
Date: 10/23/2023
1 starThis has not been the experience I was expecting. The monthly phone call you are supposed to get only happens in the beginning of the program. I have had to be the one to reach out. They say the only work with accounts that they have settled in the past but beware that is because they let everything go to collections where your creditors will list charged off as bad debt on every account. Also, if you have any remaining funds on the loan that are supposed to go back as a principal payment their idea of fast track is three weeks. Also, the bank that holds your funds refers you back to them to release the funds. It is not truly a separate entity.Beware and be careful of how much you are willing to deal with. The loan company also seems to be interconnected with them as well.I would give half a star. They last account they tried to settle that I ended up taking back they couldn't get under what it was originally at. There settlement offer was for at least $40 more than what the original amount was. Also, they work one account at a time, and they will not start on a second account until they receive your contingency for the first account in full. Make sure to ask all of the questions even ones you don't know to ask. Also no one is ever available to talk to that actually works on your accounts directly.Review fromTimothy C
Date: 10/20/2023
5 starsI have had an excellent experience with Guardian. I have never experienced anything but exceptional customer service representatives who were always willing to help and quickly resolved issues. I am close to completing my time with Guardian and as I near the close I recognize the weight that was lifted during the past few years. I was able to see my debt shrink and when necessary had the legal support to help resolve accounts. I recommend Guardian strongly and without reservation.
Guardian Litigation Group
Date: 10/23/2023
Hi *******, Thank you for your outstanding recommendation. We're thrilled to hear about your excellent experience with Guardian Litigation Group. Your journey towards reducing your debt and the relief you've experienced is a significant achievement, and we're here to support you until the very end.If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction and trust in Guardian Litigation Group mean a lot to us, and we're dedicated to helping you achieve your financial goals. Thank you for your strong and wholehearted recommendation!Review fromTroy V
Date: 10/19/2023
5 starsGuardian Litigation has been extremely helpful getting out of credit card debt. They are upfront about everything with no hidden anything anywhere. It's been a pleasure working with them thus far.Review fromKitana O
Date: 10/18/2023
5 starsI like the monthly follow *** and the professionalism of the reps.Guardian Litigation Group
Date: 10/23/2023
Hi ******, Thank you for your positive feedback. We're pleased to hear that you appreciate the monthly follow-*** and find our representatives professional. Regular communication and professionalism are key aspects of our service, and we're here to provide the support and solutions you need.If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction and trust in Guardian Litigation Group are important to us, and we're dedicated to helping you achieve your financial goals. Thank you for choosing us!Review fromDavid K
Date: 10/18/2023
4 starsThey promise what they say theyre going to do. Refreshing!Guardian Litigation Group
Date: 10/19/2023
Hi *****, We're pleased to hear that Guardian Litigation Group lives up to its promises, and we appreciate your positive feedback. Transparency and delivering on commitments are core principles of our service, and we're dedicated to helping you achieve your financial goals.If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction and trust in Guardian Litigation Group are important to us, and we're here to provide the support and solutions you need. Thank you for choosing us!Review fromNichole q
Date: 10/18/2023
5 starsThanks for all the updates! I have one debt settled in less then 1 month.Guardian Litigation Group
Date: 10/19/2023
Hi *******, You're very welcome! We're delighted to hear that you've had one debt settled in less than a month and appreciate the updates. Making quick progress in managing your debt is a significant achievement, and we're here to support you every step of the way.If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your success and financial well-being are important to us, and we're dedicated to helping you achieve your goals. Thank you for choosing Guardian Litigation Group!Review fromClement U
Date: 10/17/2023
5 starsIm very happy and I think you guys are very professional and will definitely recommend you guysGuardian Litigation Group
Date: 10/18/2023
Hi *******, We greatly appreciate your positive feedback and recommendation. We're thrilled to hear that you're very happy with Guardian Litigation Group and consider us to be very professional. Your satisfaction and trust in our services mean a lot to us, and we're here to provide the support and solutions you need.If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Guardian Litigation Group, and we're dedicated to helping you achieve your financial goals.Review fromTeri k
Date: 10/17/2023
4 starsSo far, so goodI am learning how to be patient since some of my creditors are apparently dragging their feet and I was beginning to feel anxious as the months go by; however, I realize this all takes timeGuardian Litigation Group
Date: 10/18/2023
Hi ****, Thank you for your understanding and patience. Managing debt can indeed be a process that takes time, and it's important to remain patient as creditors work through the settlement process. We're here to support you and help you navigate this journey.If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your positive attitude and willingness to work through the process are valuable, and we're dedicated to helping you achieve your financial goals. Thank you for choosing Guardian Litigation Group!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.