Reviews
Customer Review Ratings
Average of 941 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLuus T
Date: 10/17/2024
5 starsMuy buen trabajo estoy muy contento con ustedes. Un abrazo
Guardian Litigation Group
Date: 10/18/2024
Hola Luus,
¡Muchas gracias por tus amables palabras y por tomarte el tiempo para compartir tu experiencia con nosotros! Nos alegra mucho saber que estás contento con el trabajo realizado y agradecemos tu abrazo virtual.
En Guardian Litigation Group, nos esforzamos por ofrecer el mejor servicio posible y tu satisfacción es nuestra prioridad. Si hay algo más en lo que podamos ayudarte o alguna pregunta que tengas, no dudes en comunicarte con nosotros. Estamos aquí para apoyarte en cada paso del camino.
Gracias por elegir a Guardian Litigation Group, y esperamos seguir cumpliendo tus expectativas.Review fromElaine M
Date: 10/17/2024
5 starsI am very happy I decided to use Guardian to become debt-free. They are very friendly and helpful. I highly recommend them to anyone who is ready to become debt-free.Review fromJess S
Date: 10/17/2024
5 starsRelieved! One down and a few more To go. Weight lifted from my shoulderReview fromSharee B
Date: 10/16/2024
5 starsGreat ! Was very skeptical being a Senior , just want to become debt freeGuardian Litigation Group
Date: 10/17/2024
Hello Sharee,
Thank you for your review and for sharing your thoughts on your experience with Guardian Litigation Group. We understand that entering a debt resolution program can be a significant decision, especially with the concerns that come with being a senior aiming for financial freedom. We're glad to hear that we have been able to provide you with a service that is making you feel confident in your decision to work with us.
Your goal of becoming debt-free is our priority, and we are committed to assisting you every step of the way. Please know that our team is always here to support you, answer any questions you may have, and guide you through the process with transparency and respect.
Thank you for choosing Guardian Litigation Group, and we look forward to helping you achieve complete debt freedom. If there's anything more we can do to support you, please don't hesitate to reach out.Review fromBRIAN F
Date: 10/16/2024
5 starsThe team of guardian helps you through everything with ease.Guardian Litigation Group
Date: 10/17/2024
Hello Brian,
Thank you for your kind words and for taking the time to share your experience with Guardian Litigation Group. We are thrilled to hear that our team has been able to assist you through the debt resolution process with ease. Providing a supportive and straightforward experience is crucial to us, and knowing that we are achieving this goal is immensely gratifying.
Your feedback encourages us to continue our commitment to excellent service and support. If you have any further questions, need additional assistance, or if there's anything specific you'd like to discuss regarding your journey with us, please don't hesitate to reach out. We are here to help in every way we can.
Thank you for choosing Guardian Litigation Group, and we look forward to continuing to support you with the same level of care and dedication.Review fromDonald K
Date: 10/15/2024
4 starsI think what you guys are doing is very helpful. There have a few minor bumps in the road but so far the progress has been good. It's only a couple of months in. What I want to see is consistency and continued respectGuardian Litigation Group
Date: 10/16/2024
Hello Donald,
Thank you for taking the time to share your thoughts on your experience with Guardian Litigation Group so far. We are pleased to hear that you find our services helpful and that you've seen good progress in just a couple of months. Your acknowledgment of the minor bumps along the way is appreciated, and we are committed to addressing these to ensure a smoother path forward.
Consistency and respect are core values we uphold in all our client interactions and processes. We understand the importance of maintaining these standards throughout your journey with us, and we are dedicated to delivering on this commitment. Please rest assured that we will continue to prioritize clear communication and respectful service as we move forward.
Thank you for your feedback, and for your trust in us during these initial stages of your debt resolution process. We look forward to demonstrating consistent and respectful service in all our future interactions with you.
If you have any further concerns or need assistance at any point, please do not hesitate to reach out. We are here to help and ensure your experience is positive and successful.Review fromTonya M
Date: 10/15/2024
5 starsThey are very patient and knowledgeable. They keep in constant communication with me so I know what is going on with my plan. I love this program!Guardian Litigation Group
Date: 10/16/2024
Hello Tonya,
Thank you for your wonderful review! We are thrilled to hear that you value the patience and expertise of our team, and that our consistent communication has kept you well-informed about your plan. At Guardian Litigation Group, we strive to provide not only effective debt resolution services but also an experience that makes our clients feel supported and confident in their financial journey.
Your positive comments and satisfaction with the program inspire us to continue our commitment to excellence. If there’s anything more we can do to enhance your experience or assist you further, please don’t hesitate to let us know. We’re here to support you every step of the way.
Thank you for choosing Guardian Litigation Group and for your kind words. We look forward to continuing to serve you with the same level of care and dedication.Review fromJamie J
Date: 10/14/2024
1 starAt first, things were wonderful. They settled one account within a month. Started getting harassed by one collector. After months of me informing *** they did nothing to settle the debt. Got a summons from another collector. Sent it to GLG. They made 1 attempt to contact the company and left them a message. I spent 6 months trying to contact my account manager with no emails or calls back. 2 months later I got a garnishment from that company for $13K. Finally talked to my account manager after over 2 hour on the phone. She said she didnt respond because she was too busy. Now that the next court date is coming for the garnishment, they have ignored me for the last 2 weeks.Guardian Litigation Group
Date: 10/16/2024
Hi and thank you for posting, Jamie. We are sorry to hear about the garnishment and appreciate the opportunity to respond here. For clarification, the first settlement we negotiated for you was by far your single largest debt. That settlement utilized all the funds you were bringing into your savings account. Since you were initially sued in November of last year, your attorney has been diligently defending you in court. Our team has made repeated attempts to negotiate this debt. Unfortunately, the creditor has not been willing to negotiate within the terms of what you can afford. Your case manager on the litigation team contacted you as recently as yesterday. We will be reaching out to you again today. Our commitment to getting you out of debt has not changed and we are here to assist throughout.Review fromLasker D
Date: 10/14/2024
4 starsThey make it work just got to have a lot of patience. I just hope theyre as consistent all the way through.Review fromKristan R
Date: 10/11/2024
5 starsThey work hard & are great. I’m happy I used them.Guardian Litigation Group
Date: 10/29/2024
Hello *******,Thank you for your kind words and for sharing your positive experience with Guardian Litigation Group! Were thrilled to hear that youre happy with your decision to work with us and that our teams hard work has made a difference in your journey.If you have any questions or need further assistance as we continue working together, please dont hesitate to reach out. Were here to support you every step of the way.Thank you for trusting Guardian Litigation Group, and we look forward to continuing to deliver great results for you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.