Business ProfileforIngram Micro Inc

I purchased a V7 (Ingram Micro) brand surge protector from Amazon in June of 2016 that was and is still advertised as having a lifetime warranty and $75k connected device assurance. The model number for this device is ***********. Order number is 106-8296429-4043424. In November of 2020 I purchased a Zosi brand security system (MODEL# f8EN-4182W4-10-**) from Amazon with order number 114-7065361-7631447. On May 16th ********************************* my area. Immediately following a close strike the *** (recording device) of the security system began beeping loudly and it completely stopped working. Any time it is plugged in, it beeps and does not power up. A tv plugged into this same surge protecting device also malfunctioned but began working after being power cycled. After trouble shooting with the manufacturer of the recorder, it was determined that it has failed. After reaching out to this company they asked for several items such as proof of purchase and use and then stopped responding. The security system I purchased cost $159 plus tax however to replace it now would cost $275.99 plus tax as the company has significantly raised prices on all of their products. The *** from this company is not available as a separate component and must be purchased with the entire system (verified by Zosi).Given that this company sells these surge protctors to protect security equipment powered through their surge protectors and advertises connected equipment assurance of $75,000 coverage, I am looking to have my security system (which the protector did not protect) replaced.