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Business Profile

Foreclosure Help

The Retention Group

Reviews

Customer Review Ratings

4.9/5 stars

Average of 97 Customer Reviews

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Review Details

  • Review fromBruce M

    Date: 12/26/2024

    5 stars
    Working with the retention group from the start to the end was such a pleasure! Everyone i dealt and spoke with were so knowledgeable and professional and explained everything in detail. A month ago before I found the Retention group I was stressing out and thought I was going to lose my home! They reassured me that everything would be okay and help me through it.
  • Review fromAkbar M

    Date: 12/02/2024

    5 stars
    They was so helpful I was going into Foreclosure and they was able to stop that process for me. They was there for me when I needed them. They stayed in communication with me frequently. And explained every single step with me. I appreciate them so much. They took a load of my shoulders.
  • Review fromDonna K

    Date: 11/30/2024

    5 stars
    I cant thank you enough ****** and *******, you were both very sensitive and supportive of my feelings and the empathized with me and made me feel confident and and at ease, youre definitely professional at its core
  • Review fromChristine K

    Date: 11/25/2024

    5 stars
    I want to start to by saying thank you from the bottom of my heart! Nothing more stressful then being past due on your mortgage. A month ago I felt hopeless. Didnt have any money, laid off from work, behind on my bills. I came across The Retention Group online and submitted my info. Quickly I received a call from an agent named ****** He was empathetic, honest, and gave me hope. He has been a blessing to work with. So far this company has an A+ in my book! Thank you again! Cant say that enough!
  • Review fromPamela B

    Date: 11/19/2024

    5 stars
    Thank you everyone who worked with me from The Retention Group. The understanding and reassurance that each and everyone gave me was very mind settling and put my worries at ease. This group of people walked me through each and every step that was needed to keep from loosing my house. Again, a big Thank You to everyone at The Retention Group.
  • Review fromOdessa C

    Date: 11/12/2024

    5 stars
    The Retention Group help me save my home. Everyone was very pleasant to work with.
  • Review fromjeffery j

    Date: 11/11/2024

    5 stars
    I think the services were great they worked fast and efficiently knowing that we were going to be able to keep our house made us both sleep better at night also they kept in communication with us the whole time the process was going so I definitely recommend there services to anyone who is in need of losing their home worked great for us and now we are back to living our normal life. Thank you to the retention group
  • Review fromMarissa W

    Date: 11/08/2024

    5 stars
    The team was excellent *********** was what I needed not to worry with my already stressful situation
  • Review fromTeimesha M

    Date: 11/07/2024

    5 stars
    I cant thank this company enough for all they have done to help me in my time of need. They kept me updated throughout the process and let me know right away when anything was needed. The Retention Group really exceeded my expectations and I would recommend them to anyone who is having a hardship!
  • Review fromRamona J

    Date: 11/06/2024

    5 stars
    Thank you Pathway Mortgage Retention Group for help me saving my home and my kids and I really appreciate it. Thank you to ***** for all your help and ***** and Pathway Mortgage Retention Group thank you for taking the stress off my back and I surely will let everyone know how much of a good job for my family and I and I will let everyone know to come to yall for help.

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