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Business Profile

Debt Relief Services

Amity One Debt

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Relief Services.

Complaints

Customer Complaints Summary

  • 53 total complaints in the last 3 years.
  • 48 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/17/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ATO sent the following message today (9-17-25 @ 2:58pm). They call and text me quite a bit. Ive deleted and reported the phone numbers, that they have called from, but theyre still coming! *** never filed a loan with them, of any kind and dont plan too. They seem to have my info. Heres the latest message. Hi ****, *** here from *** to review your loan options. Do you have a few minutes now to discuss your application? *** never filed an application with them and need this to cease. Thanks again, for your cooperation!

    Business Response

    Date: 09/17/2025

    Hello,

    This number has been placed on Do Not Call List

  • Initial Complaint

    Date:09/11/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Getting daily text messages from *** at *** about a loan application I didnt file. Id never even heard of them until I started randomly getting these texts. I keep deleting and reporting the number as junk but the texts keep coming. I refuse to reply to the text out of caution that its a phishing attempt. I want to stop being contacted by Amity One and be deleted from their contact list.

    Business Response

    Date: 09/11/2025

    Hello,

    I have placed this number on a Do Not Call List

    Customer Answer

    Date: 09/11/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***** *******

     

  • Initial Complaint

    Date:09/10/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive phone calls and text messages from this business wanting to discuss a loan I applied for. I dont know this company and did not apply for anything. They call way over the allowable amounts and spam call/text back to back

    Business Response

    Date: 09/17/2025

    Hello,

    This number has been placed on Do Not Call list. 

    Customer Answer

    Date: 09/18/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ******* ****

     

  • Initial Complaint

    Date:09/09/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving phishing text messages from this company, and potentially phone calls, though they do not identify the company in voicemails. The methodology is extremely underhanded, and should be considered criminal. Additionally the frequency of contact likely qualifies as harassment. Business practices like this should lead to legal repercussions and loss of ability to conduct business.

    Business Response

    Date: 09/09/2025

    This phone number has been placed on a Do  Not Call list and we have informed out marketing company about this issue. 

    Customer Answer

    Date: 09/10/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***** *****

     

  • Initial Complaint

    Date:09/05/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am getting at least 3 phone calls a day about a loan that I have never applied for nor ever done business with Amity One. I block every single number that calls me and still more show up. Now they are texting me. I am no the national government Do Not Call list and I don't understand why these calls continue to come in. I just want the phone calls and now text messages to stop.

    Business Response

    Date: 09/05/2025

    This phone number has been placed on Do not call list and we have informed our marketing company

  • Initial Complaint

    Date:09/04/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Amity One, a company whom I have never contacted, calls and texts me constantly with offers for a loan I did not inquire about. Although I ignore all the solicitations, they continue relentlessly, usually multiple times per day.Some of the voice mails say the offer will expire "soon", but it never seems to expire, and they continue attempting to reach me.

    Business Response

    Date: 09/12/2025

    Hello,

    This phone number has been placed on Do not call List

  • Initial Complaint

    Date:09/03/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Excessive calls and text for loan offers over the last several months, multiple request to be removed from call list, multiple report and delete on multiple text message offers, currently have almost 40 voicemails that are not listened to, extremely frustrating as they dont play by the do not call rules and every voicemail is the same. Pre approved for loan of **,***. Call us .

    Business Response

    Date: 09/04/2025

    Hello, We have placed your phone number on the Do not Call list

  • Initial Complaint

    Date:09/03/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business (Amity One) keeps texting me to follow up on a personal loan request that I never requested. I have blocked over 10 phone numbers in an attempt to stop this. They keep using new numbers to harass me.

    Business Response

    Date: 09/11/2025

    Hello *********,

    I have placed your number on a Do Not Call list and informed our marketing company as well

    Customer Answer

    Date: 09/11/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ********* *******

     

  • Initial Complaint

    Date:08/31/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Daily text messages and phone calls about a loan that I never applied for. This has been going on for months at this point

    Business Response

    Date: 09/02/2025

    This number has been placed on *** and we have let our marketing company know.

    Customer Answer

    Date: 09/02/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***** *****

     

  • Initial Complaint

    Date:08/30/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has obtained my phone number and has illegally started a loan application and loan process without my consent to do so. They continue to text me about an illegal loan they started without my consent. Will be filing a court case against this company also for illegal loan processing without my consent

    Business Response

    Date: 09/02/2025

    Your number has been placed on *** and we have let our marketing company know. Nothing has been processed under your name.

Amity One Debt is NOT a BBB Accredited Business.

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