Reviews

Review Details

• Review fromTerry J

  Date: 05/01/2024

  1 star
  I had the same situation as ********************(04/15/2024). I spoke to a male who took my information for a soft credit check. He said he would get back to me in 30 min to 1 hour. No call. I called the next day, woman said I must have talked with "****" and she would have him call me. No call. Called later that same day and a woman said "****" was on another call and she would have him call me. No call. Next day I called several times. Asked to speak to a manager and was put in touch with "*****". "*****" could not any record of me and put me on hold to look further. We were disconnected. Called back. Woman said she was just an answering service and that "they" were closed. Called back, spoke to a man. He wanted my information. I refused by saying my information was lost in their system and I wished to speak to a manager. A woman by the name of ******* (*******************************) identified herself as a 'coach'. I repeated my request for a manager. She didnt know how long I would have to wait to speak to a manager and she would try to help me. All said and done, after 5 days of calling and frustration, **** finally called at about 8:15AM. I had to call back - **** said nothing about not calling me. When I brought it up he just said "sorry". I said that after his not calling when he said and the inability to reach him I would not do any business with his company. I have a lingering fear about the whereabouts of all the financial and personal information I provided to ****.

• Review fromZa E

  Date: 04/15/2024

  1 star
  I called this company on April 15th at 10:14 am EST at ************. Told the customer service rep that I received a letter, gave her the code and then she took my information to do a soft pull on my credit report. She confirmed information that she then had access to and then she said to me that she would share my information with the lenders to see what loan was best for me. She stated that her company was not a broker and someone who call me in the afternoon. I forgot her name but I called back that same afternoon and spoke with ******. This man was rude and questioned me to make sure I called the right number. It almost felt like an interrogation. He was not helpful and unprofessional he calls me from this number ************ to let me know that no one from my company spoke me and perhaps I contacted their sister company AmeriCorp. I became offended because I know the number I called, it is in the call history and I know what the representative said when she answered the call.****** said to me before he hung up on me that "he was only an employee, what do I want you to do"? I called him back and let a message about his rude behavior. If the calls are recorded, then a manager should reach out to me and hear how I was treated.This causes me to believe that this company is fraudulent and their business practices are extremely questionable.
  

  Liberty First Lending

  Date: 04/17/2024

  Looking at our call log the only call we received from you is when you called back and spoke to *******. We never took an application from you. After further investigation your initial call was transferred to our sister company Americor because all of our reps were on other calls when your call came in and that is where your initial application was completed. That is why when you spoke to ******* he had no record of you in our system. I did listen to the recorded call and ******* was not rude. I could also hear your frustration in the call, which is understandable. That Americor rep should have given you her direct phone number and name to call her back. I have reached out to Americor and hopefully the original rep you talked to there gets back in touch with you ASAP.

• Review fromAmy D

  Date: 04/02/2024

  5 stars
  I cannot express enough gratitude for the incredible service provided by Liberty First Lending. From the moment I reached out to them, I felt supported and guided every step of the way on my journey towards financial freedom.The team at Liberty First Lending took the time to understand my unique financial situation and tailored a debt consolidation plan that perfectly fit my needs. They were patient, knowledgeable, and always available to answer any questions or concerns I had.Thanks to their expertise and dedication, I not only saw a significant reduction in my debt but also witnessed a remarkable improvement in my credit score. Their approach to debt consolidation truly sets them apart, offering not just a solution to debt but a pathway to a ****************** future.I highly recommend Liberty First Lending to anyone seeking relief from the burden of debt and looking to take control of their finances. Trust me, you won't regret it!Thank you, Liberty First Lending, for your exceptional service and transformative results!

• Review fromTroy P

  Date: 03/07/2024

  1 star
  Very misleading. I received a letter stating I am pre approved for a certain amount to consolidate some loans at a lower interest. It was a big mistake and waste of time. They had nothing I was willing to accept. So, in the end, I gave all my information and got nothing in return, other than a new worry that they have all of my information now.
  

  Liberty First Lending

  Date: 03/11/2024

  Hi **************, I know it's unfortunate you did not qualify for the debt consolidation loan. Guidelines for loan approval can change from month to month. Please check bacl with us in the future. I can assure you that your information is 100% safe with us and we do not share your information with any other companies.

• Review fromSuzanne B.

  Date: 03/06/2024

  2 stars
  This company offered a pre-approved personal loan and did not help me with my financial situation. Instead they offered a debt settlement with is a scam due to the fact they want you to stop paying on credit cards. I was denied the loan due to excessive amounts of credit card debt and average credit score. They need to advertise that an option available through their company is a debt relief settlement. I would never have contacted them if I had seen this in their pamphlet.
  

  Liberty First Lending

  Date: 03/11/2024

  Hi *******, It's unfortunate you did not qualify for the debt consolidation loan based on your lower credit score. We help many people every week consolidate their debt at lower rates. If you were offered a debt resolution plan it is because because of your lower credit score. The debt resolution program is not a scam at all. It helps people who do not qualify for the loan reduce the debt they owe and will sav e them thousands in interest.

• Review fromMason D

  Date: 01/19/2024

  5 stars
  I've been dealing with my credit card debt increasing for several years. ***** had slowed down my work and I had to use my cards more. My work picked up but my payments had become so high I mostly just pay towards interest.Liberty First had a fast process. I called in and the agent went over everything with me and to my surprise told me about a much more manageable payment. So far looks like Im on track to paying this debt off!

• Review fromGary J

  Date: 01/19/2024

  5 stars
  About a year ago I ran into a financial situation and had to take out a loan. The payment was very high but I had no choice. This forced me to start using my credit cards and everything started to get out of hand.I contacted Liberty First Lending and they helped me get a consolidation loan at a much better rate. Very fast and easy process!

• Review fromTodd J

  Date: 01/10/2024

  1 star
  There are two very positive reviews. What a bunch of BS. Possibly **-generated text that was then edited by one of their bait-and-switch employees. It is obvious. After reading the first 5-star review by ************, I then read the 5-star review by ************** and it stuck out like a sore thumb. Go read for yourself before the employees at Liberty alter the two reviews so that you can't tell they are fake. First, it is written as if it is a commercial and it is too perfect in the ** way. But that is not what gave it away. Whoever edited this didn't do a good job either. Besides, we all know the true way to get out of debt is to buckle down. quit spending and pay down the credit cards. ************** review shows they are trying to restructure. You can do this yourself. How does the government not jail these crooks?
  

  Liberty First Lending

  Date: 01/10/2024

  We have no record of ever spekaing with you ******************. We also have no record of your email address. We have helped thousands of very happy consumers consilidate thier debt, saving them thousands of dollars in interest. Also because of a finacial hardship some consumers can't just "buckle down, quit spending and pay down thier cards", Which is why we offer other consolidation options. I would love to speak with you about yout concerns! Please call me anytime at ************ and simply ask for *****.

• Review fromKathy M

  Date: 12/08/2023

  1 star
  I went online just looking to get loan rates. Entered my reservation code and then it said to call to speak to a loan specialist. Well at that point I was no longer interested as I was only inquiring interest rates. This company has called all hours *********** leaving automated messages. Last night the call was 11:45 pm!! Needless to say it woke everyone up. Tonight was a 10:00 pm call. I finally answered and it was again automated so I went through the prompts. The a**** who answered was the most useless person I have ever had to deal with. He actually hung up on me. If you even go on their website be prepared for phone calls all day and night!

• Review fromBryan C

  Date: 10/19/2023

  1 star
  Even if you don't fall for their bait and switch they have sold all of your information to all the other predatory DMP companies with outrageous fees for their so called services before you hang up. Their fees added up to over 22k, which turned out higher than the interest. Please use an accredited service, there are fees but they are up front about them and in my experience reasonable.
  

  Liberty First Lending

  Date: 11/17/2023

  We do not sell consumers information to anyone. Any fees associated with any loan or service we provide are always disclosed and discussed in great detail with every consumer.