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Business Profile

Data Processing Services

ATTOM
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Requested my personal property be removed from their database. I have "never" provided my permission for them to use my property listing for their profit.

    Business Response

    Date: 06/24/2025

    ATTOM Data Solutions does not collect, store nor sell personal information.  We are in compliance with all State privacy laws.  The data we have consists of public record data, which is exempt from privacy laws.

    Mr. ****** sent us a request on June 18, 2025, to remove his property from our database.  We responded to him on June 20, 2025, that the data we had in our database came from public record data and was in compliance with State privacy laws.  A search of their property address on the internet yields countless databases that contain the same or more information than what ATTOM Data has in its database. As I told the Birnies in my response to them, to have their address removed from real estate searches, they need to have it done at the county where the home is located, and that will prevent companies from getting their information from the data source itself.

    We have removed the property from our database.  It should update within 24 hours.

     

    Customer Answer

    Date: 06/25/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***** ******

     

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