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Business Profile

App Developers

Autopilot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in App Developers.

Complaints

Customer Complaints Summary

  • 2 complaints in the last 3 years.
  • 1 complaint in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2026

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Autopilot provides a copy trading service. This service integrates with other brokerage products. The integration/communication of Autopilot to Webull fails. Copy trades do not go through when the product sends a signal. I pay to follow an pilot that manages my brokerage account on my behalf. The pilot advises my brokerage of this trades being made on the stock market and they will reflect in my account. Well consistently this product fails and the trades do not happen. Now I am finding that the trades that are being made are not the trades the Pilot did. My account is in disarray and they have done nothing to remedy this. A gentleman in customer service named REMOVEDwith them told me my integration to Webull was known internally to fail. Informed me to make a Public brokerage account because it works better. Why does this company have a product available to the public, when internally they know it does not work seamlessly and fails. This is fraud. I am paying Autopilot for a service that they are incapable of providing.

  • Initial Complaint

    Date:10/29/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, I purchased a 12 month service with the company for $199.95. In August the app required updates which I did. After the update and it could not longer access my account. I reached out multiple times since August trying to get a response or resolution. I told them my phone number change since I acquired the subscription. No response. I have provided a photo of when I made the original purchase. A photo stating I loss access to my access and a photo of time I have reached out to the company and received no response, that does not include the last time- which was just last week.

BBB Accreditation: None

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.