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Business Profile

Searchers of Records

Peoplewhiz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 718 total complaints in the last 3 years.
  • 122 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I web search indicated that my personal information was available on PeopleWhiz.com. The website provides 3 options to remove your information. The information is pulled from public records but many people do not want their information easily accessible via these types of websites. Identity removal requires either emailing a copy of your photo ID, faxing a copy, or mailing a copy. I wasn't comfortable with any of these options so I called. The call was 3 minutes and I was assured my information was deleted from PeopleWiz.com. I asked specifically about aliases (PeopleWhiz, PeopleWizr, PeopleWhized). We even went through spelling. The represented told me there was only one spelling PeopleWiz.com. I specifically stated that the phone number I had was from PeopleWhiz.com, there is an h on the website and asked again if she was sure. After hanging up I checked the Aliases. These aren't redirects or masked URLS. Every website is the same and contains the same contact phone number. My information appears removed under from PeopleWhiz when I check by state, there are still profiles that most likely contain my former address (the only way to confirm is to buy a subscription). This is the case on all of the Aliases as well.I was told there's no confirmation number or email provided when information is removed.I am requesting confirmation that all of my information, including prior addresses, is removed from all of their websites.I would also like to see more done about providing people with a confirmation number or some evidence that personal information is removed when consumers request this.

    Business Response

    Date: 06/21/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:06/18/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This ******************* has my information which i would like them and all affiliates to remove from their sites. I found 34 sites that have my information, How do i go about having information removed? My Name, addresses, age, phone and e-mail,They dont make it easy at all! Thank you.

    Business Response

    Date: 06/20/2023

    Hi there,

    Can you please provide a screenshot of the listings you need removed and I will have them taken down ASAP. Thank you. 

  • Initial Complaint

    Date:06/17/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    People Whiz wants to gather ***** personally identifyable information about my person by means of my driver's license in order to remove my personally identifyable record on their account. This is already an unethical practice of gathering and selling data behind the backs of people who do not know that their data is being used this way. But to think that I am going to provide them with my driver's license on top of what they already have is just not going to happen.

    Business Response

    Date: 06/20/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help ** with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 06/21/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *******************************

     

  • Initial Complaint

    Date:06/16/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I use ******** services to protect the confidentiality of my family's information. We received an alert that our information is on PeopleWhiz.com.I attempted to process an Opt Out Request but the site says I must attach an ID which will further expose my confidentiality. "IMPORTANT: ID required. Youll need to provide proof of your identity before we can complete your request.Other information websites do not require submission of an ID to Opt Out. I find this to be a terrible business practice and an invasion of privacy.

    Business Response

    Date: 07/03/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 07/07/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  Thank you very much for your intervention.

    Regards,

    *****************

     

  • Initial Complaint

    Date:06/16/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PeopleWhiz.com requires a photo of my driver's license in order to remove my personal information. There is NO WAY I'm going to give them more information about myself in order to have them tell me that they have removed my information, which I have no way to verify that they actually did. These people need to be shut down. Every other website like this I have dealt with does not require a photo ID. This is OVERREACH in the worst way.

    Business Response

    Date: 07/03/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:06/16/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please remove my personal information (it's listed twice) and don't sell my info On May 18, I contacted PeopleWhiz to opt out and remove my information. I received email from them confirming that I requested an opt out. Two days later, I found 9 websites selling my data It is Jun 16, nothing has happened, and my data is still on their website.

    Business Response

    Date: 06/20/2023

    Hi, 

    Can you please send a screenshot of the listings you want removed so I can take them down ASAP? 

    Customer Answer

    Date: 06/22/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
    ****** still says Peoplewhiz has my info, but I cannot find info in search, so I this complaint resolved.

    Regards,
    *********************

     

  • Initial Complaint

    Date:06/16/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my personal information removed from this people broker website that is known by threat actors as a resource for identity theft. When trying to do this using their opt-out procedure, they require that I send a picture of my drivers license through electronic means in order to complete that process.So I have to send more personal information to this lousy business just to have my personal information, which contains a lot of inaccuracies removed. I never opted-in! Please remove my PI from this website.

    Business Response

    Date: 06/20/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    If there are additional ******************************* listings you need removed, please provide a screenshot. 


  • Initial Complaint

    Date:06/16/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I began the process of getting a report on a person. I filled out a form and sent it in. Before signing up or paying money Peoplewhiz insured me that this person had a criminal record. That was of interest to me so I payed. $27.99. Then they sent the report and the first thing it informed me "There is no criminal history on this person." I immediately demanded a refund and told them they deceived me. A whimpy imployee told me the company would only refund $20 of my fee. Nothing I could say resulted in ********. They scammed me. Please do something abou it.

    Business Response

    Date: 06/20/2023

    Full refund processed. Please allow 5-7 business days for the $7 to be refunded. 

  • Initial Complaint

    Date:06/12/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like my personal records removed from this site. Experian sent me an alert that information was on this site and I have no idea what this even is or how it got there. Thank you

    Business Response

    Date: 06/20/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help ** with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.

    Customer Answer

    Date: 06/20/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***************************

     

  • Initial Complaint

    Date:06/11/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my information removed but they demand your physical ID to be uploaded. Which to me defeats the purpose of limiting the exposure I have online. All other websites allows you to remove yourself with a few clicks! BEWARE!!!

    Business Response

    Date: 06/20/2023

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.

Peoplewhiz.com is NOT a BBB Accredited Business.

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