Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Payment Processing Services

ShinePay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Visit Website(510) 616-9210Email BusinessWrite a Review

About

Overview

ShinePay

20511 Skywest Dr # 3J

Hayward, CA 94541-4605

View Service Area

BBB Accreditation & Rating

ShinePay is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

F

Reasons for rating

  • Failure to respond to 7 complaint(s) filed against business
  • 16 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

The ShinePay app allows your customers to easily pay for laundry with their smartphone on your coin or card-op machines  

Years in Business: 8

Business Details

Local BBB:
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB File Opened:
10/15/2018
Business Started:
10/24/2017
Business Incorporated:
5/26/2017
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
The Harvest Collective, LLC
Business Management:
Ms. Sam Rajah, Vice President of Operations
Ms. Ally Galos, Director of Operations
Number of Employees:
2

Additional Contact Information

Customer Contacts
Ms. Ally Galos, Director of Operations
Additional Phone Numbers
Other Phone: (510) 880-3906
Additional Email Addresses
Primary: Email this Business
Social Media

Additional Information

Business Categories
Payment Processing Services

Latest Reviews

  • Juan A

    "My building changed laundry companies and with it a new app the day after I added cash to my account. I requested a refund via email and they responded by saying they don't allow it and that I could give my account to a friend who uses ShinePay." ... Read full review

  • Molly W

    "BEWARE: any additional money "deposited" into your Shine Pay account as a balance for future use is actually a PAYMENT to Shine Pay with no option for return or refund. I recently moved out of my apartment which had no other option but to use Shine Pay for their machines." ... Read full review

  • Bennett W

    "My son had a terrible experience with this app for his apartment's laundry room. We had to request a refund which took over a month." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.