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Business Profile

Storage Units

Public Storage- ALL LOCATIONS

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Public Storage- ALL LOCATIONS's headquarters and its corporate-owned locations. To view all corporate locations, see

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Public Storage- ALL LOCATIONS has 1821 locations, listed below.

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    Customer Review Ratings

    1.23/5 stars

    Average of 574 Customer Reviews

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    Review Details

    • Review fromPaige T

      Date: 07/06/2025

      1 star
      I rented a Public Storage Unit at ***************************** - Be Warned! Their online rates and their "walk in" rates are DIFFERENT. It's more affordable to rent a unit, sight unseen, ONLINE - you'll save almost DOUBLE THE PRICE. Great, right? NO! In a few months, they will raise your rate on the monthly fee and also raise the rate on your insurance. Now that I know better, I will never go this route again! It was such a pain to move all my things into a storage unit and that's what the PREY upon - I have no way to move my things to another storage place without hiring movers AGAIN. Avoid Public Storage and use a "Mom and Pop" place and not a corporation who will rake you over the coals.
    • Review fromYia P

      Date: 07/05/2025

      1 star
      Id leave a zero if I could. They do not care if:Your a veteran Victim of human trafficking Victim of domestic violence Or that youre homeless because of crime If you care about your belongings. If you have C-PTSD and have memory problems they will take your triggers for your positive memories and auction your belongings at 31 days. They will not work with you. And even though its on their website that they will return your photos and important papers they will not!! DO NOT USE THEM If you care about your belongings!
    • Review fromPHIL C

      Date: 07/05/2025

      1 star
      DO NOT RENT HERE! THERE ARE TOO MANY REASONS TO LIST.
    • Review fromLORRI G

      Date: 06/29/2025

      1 star
      Terrible experience, raised the prices so high. They let someone break into my storage 3 times. I lost all my grandparents items who raised me. At the end they auctioned all my stuff off after raising the price so high no one could afford it. DON'T GO HERE
    • Review fromDarin B

      Date: 06/22/2025

      1 star
      To Whom It May Concern,I am writing to express my extreme dissatisfaction and utter contempt for Public Storage Chickasha. My experience with this company has been nothing short of a daylight robbery, and I feel compelled to warn others to steer clear of these crooks.I initially rented a storage unit from Public Storage in 2019 at a reasonable rate of $175 per month. Over the years, I accepted incremental increases, but nothing prepared me for their latest stunt. In the span of just 12 months, they've jacked up my monthly rate by an obscene 60%, from a horrible $380 price to an outrageous $608! This kind of price gouging is not only unethical but also preys on loyal customers who trust them with their belongings.I urge anyone considering Public Storage to look elsewhere. There are plenty of other storage facilities that offer fair pricing and treat their customers with respect. Do not fall victim to Public Storage's predatory practices. Save yourself the headache and the financial burdenchoose any other storage provider. You'll thank me later.#ripoff #publicstorage #ScamAlert #corporategreed
    • Review fromAj D.

      Date: 06/20/2025

      1 star
      They are very racist place first, the manager is disrespectful and talks down to people. They make you pay for things that are unnecessary, it's not clean or taken care of. They have maggots, which I found in multiple pieces of items.
    • Review fromShana W

      Date: 06/14/2025

      1 star
      Public storage is a rip off and will place negative marks on your credit. I had a unit for a month on the first of May at 7am I emptied out my storage to my home the manager is never on site I left the lock where I recieved it when I got the unit and that was inside the closed unit a few days later they called me saying I owe them 250 dollars for the unit I informed them the unit was empty I cleared it out on the first of the month leaving the lock inside since no one is ever on site.He still wants me to pay sending it to collections a fraudulent charge and collectors are calling my phone I have also negative marks on my credit and contacted ftc.
    • Review fromAli H

      Date: 06/09/2025

      1 star
      DO NOT RENT FROM PUBLIC STORAGE Unless youre OK to pay 60-70% more after your first three months!!! Their call center quotes you a price and tells you that these prices will remain until you leave the space when in fact they raise your rates systematically after the first three months, no matter what!!!I am contacting an attorney to bring a class action lawsuit against these idiots for misleading advertising among other causes of action
    • Review fromKristopher T

      Date: 06/08/2025

      1 star
      Avoid Public Storage if you can. My experience has been nothing but frustrating.When I first signed up and paid for a unit, no one was even present at the office during business hours to onboard me. The keypads at the facility are frequently broken, Bluetooth access rarely works, and the front gate has been disabled for weekseveryone is forced to use the exit gate for both entering and leaving.I also received a rude phone call from an employee accusing me of staying past access hours, even though their logging system was clearly malfunctioning. Ive tried calling the office several times during posted business hoursno answer. Ive left voicemails with my number, but nobody ever calls back.On top of that, the pricing is deceptive. My unit was advertised at $49, but after all the hidden fees, I ended up paying over $80. Then, without warning, my rate was raised again to $97.82 just a few months later.Ill be filing formal complaints and reaching out to corporate and the BBB. I sincerely hope Public Storage addresses these issues, but based on what Ive seen, I wouldnt recommend this place to anyone.
    • Review fromCharles G

      Date: 06/07/2025

      1 star
      I got behind in a few payments, but I catch them up when I get paid. I go there to get some of my things out and they have replaced the locks on my units. No one is ever there to give me the combination to the lock that has been placed on the access door to my unit. Nobody ever answers the phone. NOT EVEN 24/7 CUSTOMER SERVICE will answer any calls. There is no real ***** period for late fee charges. If 3/4 days late there goes $30 more. The service is bad...

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