Business ProfileforAmbiance Additions

Went under contract with Ambiance Additions four seasons sunrooms on Feb. 13th 2023. Project was slated to be finished by April 14th 2023, Around June we noticed water coming from a s**** hole outside that should not have been leaking, ***** sent out a worker to check this out while he was waiting for another crew to be available to finish the room, the worker came out and ran a hose on our house and said that they patched the area where it was leaking(it is still leaking from the same area on top of additional areas). They did not complete the sunroom until around June 14th 2023. They kept sending crew to other projects instead of finishing mine. Once completed I paid my final check. On August 20th 2023 we had rain again, but this time the leaks were inside the room in multiple locations, I called ***** and he did return my call right away and sent out a worker the next day who spent a while here trying to locate the leak, he said it was probably coming from under the installed flashings from the roof where they cut out our *****, but he did not have a fix for it, he took some photos and left. I messaged him on Sept. 18th 2023 and he let me know no one has been in the area, but I am number one on his service list. I messaged him again on Sept. 22 2023 with no reply to ask that it be addressed sooner because the room is still leaking and we expect more rainy weather.