Reviews
Customer Review Ratings
Average of 47 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromGalia R
Date: 09/03/2024
1 starI came home today to a random magazine with my name and address on it. I never ordered this magazine. I called the magazine customer service line. I was informed that a third party called Subco sent me the subscription without my consent. The ** *** informed me that the subscription started on August 9th 2024 and will end in August 2026- a 2 year subscription. I told her to cancel my subscription- I never ordered the magazine. She stated she can ONLY discontinue mailing additional magazines to my address. She instructed me that I NEED to discontinue the subscription with Subco- that's the only way I can cancel the subscription. Why I need to contact Subco- it was fraudulent on their part- free promotion is a joke- nothing in life is truly free. So, I decided to ***ort this about Subco because they were deceptive in their approach- to assume people want magazine subscriptions. They need to STOP with ordering magazines/ etc. in my name that I have no knowledge of.
Subco
Date: 09/10/2024
Hello,
Thank you for contacting Subco!
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
ELLE magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
bPerx
E: **************
P: ************
W: www.bperx.com
Our records indicate that your subscription to ELLE magazine(s), were successfully cancelled on, 9/3/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.Review fromTammy B
Date: 08/30/2024
1 starSubco feels like a SCAM or deceptive marketing ploy. Subco is signing people up for magazines they did not want. Causes waste and carbon emissions delivering something unwanted. I have no idea why I'm suddenly receiving magazines. When I contacted the magazine company, they said it was done through a 3rd party, which is how I learned about "Subco".Subco
Date: 09/03/2024
Hello,
Thank you for contacting Subco. We would be happy to assist you with your request.
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
Our records indicate that your subscription(s), were successfully cancelled on, 9/2/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
Here at Subco, we aim to achieve a high standard of superior customer service and your happiness is our number one priority.
For any additional questions please do not hesitate to contact us directly. We are available Monday thru Friday from 7:00 am to 4:00 pm Pacific Standard Time.Review fromAnita L
Date: 08/29/2024
1 starIm receiving magazines I have not ordered for several months now addressed to someone else at my address. Until now I believed it was a subscription delivery error but upon calling one of the magazines customer service numbers I find out that this subscription is being sent via the third party company, SUBCO. I find this marketing strategy quite appalling. It needs to stop.Subco
Date: 09/03/2024
Hello,
Thank you for contacting bPerx!
We do apologize for the inconvenience this may have caused. To better assist you; please provide the recipient's name and mailing address, and the magazine title(s) you are inquiring about.
Once received, we can ensure the cancellation.Review fromVictor B
Date: 08/17/2024
5 starsI am receiving a magazine I never ordered and have stopped delivery but to cancel the subscription I was told I need to do it through SUBCO, who I have never heard of or to my knowledge have never contacted for any reason. I tried to call and cancel but they were closed - only open 10AM to 7PM EST. Will try next week and see if I have better luck. Frustrated because someone can order stuff without my knowledge or consent. Have not been charged for anything at this time but am watching out for it.Subco
Date: 08/19/2024
Hello,
Thank you for contacting bPerx!
bPerx is partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscription and it will not auto renew. We will never ask for your billing information only a shipping address is required. The customer would receive a magazine from an e-commerce website as a thank you.
Our records indicate the subscription was successfully cancelled on 819/24 conf. #2952673.
We have also removed your email address and name and address from our mailing list.Review fromNicole P
Date: 07/23/2024
2 starsPLEASE no more magazines to my apartment. Im disabled and they keep showing up and piling up just to end up in my recycle, which I have no strength to deal with on my own. I believe this happened because of PinchNMe even though I always opt out.Subco
Date: 07/24/2024
Hello,
Thank you for contacting Subco. We would be happy to assist you with your request.
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
Our records indicate that your subscription to all magazine(s), were successfully cancelled on, 5/9/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
Here at Subco, we aim to achieve a high standard of superior customer service and your happiness is our number one priority.
For any additional questions please do not hesitate to contact us directly. We are available Monday thru Friday from 7:00 am to 4:00 pm Pacific Standard Time.Review fromCher A
Date: 07/06/2024
1 starWe received a bundle with a ******************** and an offer from People, addressed to a name that has not lived at our address (and has an obviously fake FB profile). There was an account number and an expiration date, but no bill. **************** representative at ******* ******** told me that Subco had forwarded the subscription to them and so they cannot cancel it.Subco
Date: 07/08/2024
Hello,
We apologize for the inconvenience this may have caused.
Unfortunately, we are unable to locate a subscription with the information provided in this review.
To better assist you please provide the recipient's name and mailing address.Review fromOlga P
Date: 07/03/2024
1 starApparently I'm one of many who used PinchME and started receiving magazines. I saw the opt out option and selected it for both samples I applied for, but I'm still getting Us magazine and I think some cigar one? I don't want any of these.Subco
Date: 07/10/2024
Hello,
Thank you for contacting bPerx!
This order was part of an offer with PinchME.com. We will cancel these no-cost magazine subscriptions.
If you would like to Opt-Out of magazines on future PinchME offers you will need to:
1. Click the Change Selection button
2. Uncheck the box where it says "Yes, please opt me in!"
We have added your name, email and address to our internal Do Not Mail List. This prevents us from processing any orders that are submitted to us and prevents any marketing emails. You may disregard any confirmation emails you receive.Review fromSherry E
Date: 06/28/2024
1 starBy mistake I clicked on to receive e digital magazines from pinch me Website I do not want any of them; it would be a waste I want this cancellefSubco
Date: 06/28/2024
Hello,
Thank you for contacting bPerx!
This order was part of an offer with PinchME.com. We will cancel these no-cost magazine subscriptions.
If you would like to Opt-Out of magazines on future PinchME offers you will need to:
1. Click the Change Selection button
2. Uncheck the box where it says "Yes, please opt me in!"Review fromSabrina M
Date: 06/14/2024
1 starThis company sent me a ************************ and billed my credit card. Because I did not order this magazine, I called them. They stated they do not handle billing and to call "Southern Living". I called Southern Living, who put me in a three way conversation with Subco, the billing company. Subco denied they handle billing. I then called the fraud ***** at my bank who has now closed down my credit card. BEWARE OF THIS COMPANY!Subco
Date: 06/17/2024
Hello,
Thank you for contacting Subco!
As a magazine clearinghouse, Subco does not conduct any sales or solicitation efforts within our business practices. We provide subscription processing to magazine publishers nationwide and offer Subscription Support to magazine recipients such as yourself. We do not initiate subscriptions for customers nor does our office handle any subscription billing.
Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
bPerx
E: **************
P: ************
W: www.bperx.com
Our records indicate that your subscription(s), were successfully cancelled on, 6/14/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
Here at Subco, we aim to achieve a high standard of superior customer service and your happiness is our number one priority.
For any additional questions please do not hesitate to contact us directly. We are available Monday thru Thursday from 7:00 am to 4:00 pm and Friday 7:00 am to 11:00 am **************** Time.
Best Regards,
Subco ************* Management
************
************************************Review fromBeatrice S
Date: 05/06/2024
1 starI have been receiving magazines at my residence for the past 1-2 years without knowingly signing up for a magazine subscription and with no clear directives on how to unsubscribe. Please stop sending me magazines!!!!Subco
Date: 05/08/2024
Hello,
Thank you for contacting Subco !
This order was part of an offer with PinchME.com. We will cancel these no-cost magazine subscriptions.
If you would like to Opt-Out of magazines on future PinchME offers you will need to:
1. Click the Change Selection button
2. Uncheck the box where it says "Yes, please opt me in!"
Due to publisher labeling procedures you can expect to receive a few more issues of the magazine(s) before the delivery discontinues.
We have added the recipient's name and the mailing address to our internal Do Not Mail List, to prevent any future orders from being processed through our clearing house.
We welcome you to contact us should you have any additional questions or concerns. We are available Monday thru Friday from 7:00 am to 4:00 pm PST.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.