Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/05/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I began filling out short surveys on pinchme.com in order to increase my eligibility to receive free samples from the site. Without my consent, I was enrolled to receive magazines to several different publications which arrived to my house, including but not limited to: Travel and Leisure, Elle, Southern Living, and Bazaar around March 2024. I do not believe I have paid the company anything to receive these publications. I would like to stop receiving all publications from this company any for any personal information I have to be scrubbed from their database, as I did not consent to sharing my information with the company.

  

  Business Response

  Date: 05/08/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *****************************. We offer our sincere apologies for ******************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ******************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ******************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ******************** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/30/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I keep receiving magazines from Architectral Digest and GQ. I never subscribed for such magazines. I called the company for AD and GQ at ***********. Ref# EDZ789. I was told it was process by a third party company that goes by the name of Subco and there phone number is ***********. No answers. At this point, I am concern that my PI, banking information, and social security number has been comprised. Don't know what to do anymore.

  

  Business Response

  Date: 05/06/2024

  
  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *****************. We offer our sincere apologies for ************ for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ************ is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with Cigars International.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ************ can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope *********** finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/24/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been receiving many magazines addressed to different people that do not live at my address. I have never ordered these magazines and when I try to cancel, some of them have to be done through subco. I cannot get ahold of anyone there. I want the magazines to stop and I dont want to be on any mailing list

  

  Business Response

  Date: 04/30/2024

  
  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *********************. We offer our sincere apologies for ***************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ****************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products. Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  We apologize for any inconvenience this has caused. Unfortunately, there was a keystroke error at the time of order entry which created the order.
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******. ****************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ****************** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

  Customer Answer

  Date: 05/01/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:04/22/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Received two magazines in mail last week that I didnt subscribe to. Called magazine company who said it was placed by a 3rd party company named Subco. Subco is a scam company whose phone number and email are bogus. I want to stop getting magazines, cancel subscription and not be charged

  

  Business Response

  Date: 04/24/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *************************. We offer our sincere apologies for ****************** for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ****************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with Cigars International.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ****************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ***************** finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

  Customer Answer

  Date: 04/25/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:04/11/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  From my knowledge and research, ******* has sold my info to Subco, and now i am on SEVERAL mailing lists that i DO NOT WANT. and DID NOT ASK FOR.i am complaining as this is taking up my VERY SMALL MAILBOX with MAGAZINES I DO NOT WANT. I did not order these. I do not want them. I used Pinchme for a few days and now i am receiving these magazines for things that are not even relevant to me. Please remove them. Please stop sending them. I do not want them.

  

  Business Response

  Date: 04/16/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by **** *******. We offer our sincere apologies for ****************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ****************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
   
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ****************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ****************** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/09/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving 3 subscriptions, Harpers Bazaar, Esquire and Esquire Digital. All under account number ********** Harpers Bazaar Invoice ************* Esquire and Esquire Digital Invoice ************* I neither subscribed to nor authorized a subscription to any of these. When attempting to contact the publisher of these magazines I was advised to contact Subco. I see in some of Subsco's responses to other complaints they advise contacting the publisher. A catch 22 perfect scam. An unsatisfactory response from Subco (who authorized the billing) will trigger a complaint to the FTC.Thank you

  

  Business Response

  Date: 04/11/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *********************. We offer our sincere apologies for ************ for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ************ is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with Cigars International.
  
  *****
  E: *******************
  P: ************
  W: *************
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ************ can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ************ finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/08/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Received ************** in the mail today. I have NOT signed up for a subscription to Elle magazine OR ANY magazines!! Address sticker indicates I will be receiving until March 2025. Emailed ************* and they responded by saying, I need to cancel with who I signed up with. Told me I need to get ahold of "Subco" company to cancel. I DID NOT sign up with them or anyone else. Who the heck is Subco ** and who gives them the right to subscribe magazines in my name and my address? I do not want these magazines I will not pay for these magazines and I did not order these magazines I want my name, address, & email off of the subco companies list ASAP!!

  

  Business Response

  Date: 04/09/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *******************. We offer our sincere apologies for ************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  *****
  E: *******************
  P: ************
  W: *************
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ************** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/08/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I responded a couple of surveys with Pinchme. Now I keep getting magazines that I NEVER subscribed to. Elle magazine and *************** specifically. I did not provide my mailing address to receive these magazines. I want to be eliminated from their mailing list.

  

  Business Response

  Date: 04/09/2024

  
  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *************************. We offer our sincere apologies for ****************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ****************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  *****
  E: *******************
  P: ************
  W: *************
  
  Our records indicate that your subscriptions were successfully cancelled on, 4/8/2024. (Confirmation No. #*******).
  
  ****************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  Here at Subco, we aim to achieve a high standard of superior customer service and your happiness is our number one priority.
  
  For any additional questions please do not hesitate to contact us directly. We are available Monday thru Friday from 7:00 am to 4:00 pm **************** Time.
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/06/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business has without my knowledge or consent signed me up to magazine subscriptions that I never requested and do not want to receive. I have attempted to contact the business in an attempt to understand how and why my information is being used and given without permission. I would like to remove my information from this, any and all companies alike.

  

  Business Response

  Date: 04/09/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***************************. We offer our sincere apologies for ****************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ****************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  *****
  E: *******************
  P: ************
  W: *************
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ****************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ****************** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:04/02/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am getting a ton of magazines all of a sudden and have no clue why I am receiving them. Want to stop all deliverys as they are clogging up my mailbox!!

  

  Business Response

  Date: 04/05/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ********. We offer our sincere apologies for Ms. *** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure Ms. *** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. We will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  *****
  E: *******************
  P: ************
  W: *************
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ****** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ****** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************