Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/29/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Received unsolicited ELLE magazine and wish to cancel further deliveries and make sure that I am not charged for the unwanted subscription

  

  Business Response

  Date: 08/01/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***********************. We offer our sincere apologies for ************ for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ************ is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ************ can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope *********** finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

  Customer Answer

  Date: 08/05/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:07/26/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving printed magazines Ive never subscribed to. (It should be emails, not printed copies)Please delete my address from mailing list:*************************** Thank you.

  

  Business Response

  Date: 07/30/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ************** We offer our sincere apologies for Ms. * for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure Ms. * is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  Ms. * can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope Ms.* finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:07/26/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In June 2024, I began receiving ELLE magazine, which I never ordered. Thinking it was just a marketing thing from ELLE trying to get me to order, I ignored it. I just got a second issue and received a digital magazine in my email. Again I did not order this! When I went to ELLE magazines website and tried to cancel this subscription, I got a reply that said it was ordered through SUBCO in ********** and Id have to go through them to cancel. I have never heard of SUBCO, much less ordered a magazine subscription through them. I refuse to go to their website since I dont know the company. I refuse to give them any more of my private info or confirm the info they have since this could be a scam. I screenshotted the page that told me to go to them and mysteriously, since I didnt close out on my browser, without me doing anything, it suddenly said the subscription was cancelled/suspended. I wanna know if this is a scam and what to do if it happens again. Also, how to keep it from happening again.

  

  Business Response

  Date: 07/30/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by *****************************. We offer our sincere apologies for **************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure Ms. ************** well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  **************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope *************** finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:07/25/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving unsolicited magazine subscriptions from 3rd party companies of Subco and bPerx. I did not authorize magazine subscriptions of any kind and would like both companies to cease with this activity. Upon contacting Subco a representative did inform me that this subscription was a promotion. However, I still went through the process of cancelling such subscription.

  

  Business Response

  Date: 07/25/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by "*************************. We offer our sincere apologies for ******************** for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ******************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with Cigars International.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  

  Our records indicate that your magazine(s), were successfully cancelled on, 7/25/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
  
  We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ******************* finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:07/24/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am getting unwanted mail.

  

  Business Response

  Date: 07/25/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***********************. We offer our sincere apologies for ****************** for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ****************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.com.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ****************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ***************** finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:07/23/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a copy of a magazine through the mail that I did not subscribe to. I contacted the publishers circulation **** to find out more about how this happened. They said that the magazine had been subscribed to me by a third-party- Subco and that they would need to be contacted to cancel this subscription. I find it very intrusive and disturbing that a company could subscribe me to magazines without my consent!! Please have them stop sending magazines that I did not subscribe to and have them strike me from their mailing list and customer database. I have not done business with this company and do not wish to start. Thank You!

  

  Business Response

  Date: 07/25/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***************. We offer our sincere apologies for ********** for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ********** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ********** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ********* finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:07/22/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello, I have been receiving unwanted magazines via mail, I assume this is from my orders off of pinch me. I would like to cancel any an all magazine mail orders I am receiving and would like to be put on your do not mail list please.

  

  Business Response

  Date: 07/25/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***********************. We offer our sincere apologies for ************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ************* finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

  Customer Answer

  Date: 07/26/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:07/19/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I suddenly started to receive magazines from Elle and Harpers Bazaar. I never authorized any sort of subscription of these magazines. When I contacted the magazine directly they said that the subscription had been initiated by Subco.

  

  Business Response

  Date: 07/22/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***********************. We offer our sincere apologies for ******************** for any inconvenience or trouble receiving this magazine has caused. We trust he will find closure within this response and will be satisfied with the resolution.
  
  To ensure ******************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  ******************** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ******************* finds satisfaction with this response and personally welcome him to contact us directly should he have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

  Customer Answer

  Date: 07/22/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:07/09/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I somehow got subscribed to at least 5 different magazines without my consent. It's impossible to cancel the subscriptions since they were made through this 3rd party. I would never willfully subscribe to these magazines, especially Cigar Afficiando and ************* Good grief.

  

  Business Response

  Date: 07/16/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ***********************. We offer our sincere apologies for **************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure **************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  Ms. Kleven can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope Ms.***********;finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************

• Initial Complaint

  Date:07/03/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving magazines that I did not request from this company. I would like all magazines stopped and not be sent to me. I just throw them away creating more garbage for landfills. I am assuming that these magazines were from filling out surveys on PinchMe. I have deleted my account on PinchMe but I am still receiving these unwanted magazines.

  

  Business Response

  Date: 07/08/2024

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ******************************. We offer our sincere apologies for ********************** for any inconvenience or trouble receiving this magazine has caused. We trust she will find closure within this response and will be satisfied with the resolution.
  
  To ensure ********************** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe
  bPerx
  E: **************
  P: ************
  W: www.bperx.com
  
  Our records indicate that your subscriptions, were successfully cancelled on, 5/28/2024. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues.
  
  We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ********************* finds satisfaction with this response and personally welcome her to contact us directly should she have any additional questions or concerns.
  
  We are available Monday through Friday 7:00am to 4:00pm PST.
  
  Best Regards,
  
  Subco ************* Management
  ************
  ************************************
  
  

  Customer Answer

  Date: 07/09/2024

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.