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Business Profile

Training Programs

Trainhr.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Training Programs.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving unsolicited spam emails from VirtualTrainings <REMOVED> asking for money to sign up for virtual seminars.Unsubscribe does not work. i called 888 phone number listed on website. the agent who answered the phone said they were based in REMOVEDthe are listed as REMOVED

  • Initial Complaint

    Date:04/22/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company constantly sends spam messages that clearly are spam, but there is no way to successfully unsubscribe from any of their mailings. They use several "company" names and individual fake persons' names to send these spam messages regarding HR live webinars. It has been impossible for me to block their emails, reporting them as spam does nothing, and the "unsubscribe" feature does nothing. I feel this is illegal.

  • Initial Complaint

    Date:04/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently purchased a webinar that was to be held on the same day for the price of $149.00. I never received the log-in details for the webinar so, I immediately called customer service and was told that the webinar was postponed. I had the option to get a recording from a previous webinar on the same topic. I request to obtain the recording through email, and I got no response. I have tried calling their customer service to request a refund and haven't gotten a response. The more I am looking into their website the more skeptical I have become about their legitimacy of their offerings.

  • Initial Complaint

    Date:07/18/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have contacted Trainhr.com on multiple occasions over the last couple of weeks, requesting to be removed from their email marketing program. They have not complied. I am requesting that all emails from their company or their affiliates cease immediately.

    Customer Answer

    Date: 08/17/2023

    From: REMOVED<REMOVED>
    Sent: Tuesday, August 8, 2023 1:07 PM
    To: Pat S <REMOVED>
    Subject: Complaint ID: REMOVED

     

    Dear REMOVED,

     

    The business has stopped sending me unsolicited email messages. I appreciate your assistance.

     

    Sincerely,

     

    REMOVED

    REMOVED

Trainhr.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.