Computer Hardware
Seagate TechnologyHeadquarters
Information and Alerts
Important Information
Customer Complaint
BBB’s business profile for Seagate Technology was created in October 2021. A review of complaints was completed in January 2026. Complaints on file indicate concerns related to product quality and exchange requests.
BBB encourages consumer to review the following
Seagate Return Policy
Seagate Channel Limited Warranty
Seagate E-Commerce & RMA Terms
Warranty and Return FAQs
For additional support, please visit Seagate Technology's Contact Us.
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Service Area
- Fremont, CA
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.