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Business Profile

Data Processing Services

Iron Mountain

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Processing Services.

Visit Website(800) 899-4766Write a Review

About

Important information

Overview

Iron Mountain

19771 Pauling

Foothill Ranch, CA 92610

Get DirectionsView Service AreaView Headquarters

BBB Accreditation & Rating

Iron Mountain is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Iron Mountain is a provider of information storage and management solutions. The company's solutions for records management, data backup and recovery, document management and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information for business advantage.

Years in Business: 75

Business Details

Local BBB:
Better Business Bureau in Eastern MA, ME, RI & VT
BBB File Opened:
3/4/2005
Business Started:
1/1/1951
Business Incorporated:
1/27/1982
Type of Entity:
Corporation
Alternate Names:
Iron Mountain Group, Inc.
Business Management:
Mr. William Meaney, President/CEO
Mr. Stuart Brown, CFO
Ms. Fidelma Russo, Chief Technology Officer
Number of Employees:
20000

Additional Contact Information

Customer Contacts
Mr. Ernest Cloutier, General Manager
Mx. Customer Advocacy Center, Customer Advocate
Additional Phone Numbers
Other Phone: (800) 935-6966
Other Phone: (800) 934-3453

Additional Information

Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Business Categories
Data Processing Services

Latest Reviews

  • Val p

    "Extremely Disappointed with Iron Mountain Be Careful with Pricing and Cancellation Terms We have used Iron Mountains shredding services for our business for approximately six years. When we initially started using their service, our monthly cost was around $112." ... Read full review

  • Ryan R

    "Do not ever use Iron Mountain. They may say their customer service is great and they don't hide fees like shredit does." ... Read full review

  • Patrick L

    "Iron Mountain Re-Boxing and Re-Lidding Notifications REMOVEDhas received recurring email notifications from Iron Mountain regarding boxes stored at its REMOVED, REMOVEDfacility that allegedly require re-boxing or re-lidding. These notifications began on January 20, 2026, and have continued ever since with as many emails as 3x a month plus reminders if action had not been REMOVED2023, two REMOVEDemployees completed an on-site review and cataloged all the boxes stored at the REMOVEDfacility due to historical recordkeeping concerns." ... Read full review

View all Reviews

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