Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Payment Processing Services

One Inc
BBB Accredited BusinessB+Rated by BBB
Visit Website(888) 774-8020Email BusinessWrite a Review

About

Overview

One Inc

620 Coolidge Dr Ste 200

Folsom, CA 95630-3183

View Service Area

BBB Accreditation & Rating

One Inc is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

More InformationWhy choose a BBB Accredited Business?

BBB Rating

B+

Reasons for rating

  • 7 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

One Inc provides digital payment solutions for the insurance industry, including claims disbursements and premium collections. The company assists clients with processing payments through preferred channels and methods, integrating transactions onto a single platform. Features include multi-channel engagement, automated reporting, and secure data handling.

BBB Accredited Since: 2/29/2024

Years in Business: 20

Products and Services

ClaimsPay, Digital Payments Platform, Insurance Payment Solutions, Payment Fraud Protection, PremiumPay

Photos and Videos

  • image description not provided by submitter

Business Details

Local BBB:
BBB of Northeast California
BBB File Opened:
1/29/2015
Business Started:
1/1/2006
Business Incorporated:
7/29/2008
Type of Entity:
Corporation
Business Management:
Mr. Ian Drysdale, CEO
Ms. Gracie Cleveland, Communications Analyst
Ms. Brooke Sacrider, Vice President of Marketing

Additional Contact Information

Principal Contacts
Ms. Gracie Cleveland, Communications Analyst
Customer Contacts
Mr. Ian Drysdale, CEO
Ms. Gracie Cleveland, Communications Analyst
Fax numbers
Primary Fax: (916) 313-3565
Additional Email Addresses
Primary: Email this Business
Social Media

Additional Information

Payment methods
  • ACH
  • MasterCard
  • Visa
  • Credit Card
Business Categories
Payment Processing Services, Financial Services, Insurance Claims Processing, Insurance Software, Financial Technology

Latest Reviews

  • SW L

    "One Inc is a frustrating company to work with because of their customer service. It appears to be another payment delay method for insurance companies." ... Read full review

  • Alison K

    "We're healthcare providers and one of the insurers we accept patients from recently switched to One Inc to process claims payments. It has been a complete nightmare." ... Read full review

  • Joshua w

    "This is the worst experience I have ever had with getting my funds direct deposited from an insurance company. I have my car insuranced thu REMOVEDwhich uses this company." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.