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Business Profile

Interior Designer

Method Development Corp
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    REMOVED
    Signed a contract to use property located at REMOVED
    Received an email yesterday rescinding on offer and offering days we do not need
    States it is due to the fires in LA
    Offered us other properties that they do not own
    Have guests arriving from outside the country that will be stranded for my son's wedding
    I believe they got a better offer and wants to contract out our days
    If it was the fire why offer us REMOVEDI am traumatized and have made every effort to speak with them all to no avail
    Thank you

    Business Response

    Date: 03/18/2025

    1. We have a contract with REMOVED for the specified dates (see attached). It is important to note that we do not have a marketplace or business relationship with the complainant, REMOVED. If REMOVEDmade a payment for this booking, it would be in violation of our terms and conditions.

    2. Our contract with REMOVED gives us the right to cancel under certain circumstances, which we had to exercise due to unforeseen events. We issued a full refund and offered alternative accommodations as well.

    3. The complaint includes personally identifiable information, including names and addresses, which should be removed.

    Given the points outlined above, we do not think this a valid complaint and request it be closed without penalty.

    Sincerely,
    Method Development

    Customer Answer

    Date: 03/18/2025

    REMOVEDand his associates spoke with me while REMOVED was on the phone and I asked them to change the contract to reflect that I was the one that needed the property for my son's wedding. 

    This company is dishonest in their dealings with the public and should let the public know that they are not with VRBO as they take you off the VRBO site and then carry out their shady deals 

    If they had no contract with me why did they offer to compensate me and accept 14 000 dollars plus from me while doing business with REMOVED

    Why did they not contact the police that REMOVEDwas trying to pay that amount of money to them with someone else's card


    REMOVED REMOVED
    Wed, Jan 15, 12:30?PM



    to me, REMOVED





    REMOVED

    We processed the refund and sent a receipt last night.

    Please note it can take 5-10 days to be credited, and we have no control over the timeline.

    Warmly,
    REMOVED
    Grand Blanc - Estate Manager
    REMOVED

Method Development Corp is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.