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Find a Location

TriNet has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TriNet

      1 Park Pl Ste #600 Dublin, CA 94568-7983

    • TriNet

      535 Mission St Fl 14 San Francisco, CA 94105-3253

    • TriNet

      5568 Gibraltar Dr Pleasanton, CA 94588-8544

    • TriNet

      2655 Campus Dr Ste 200 San Mateo, CA 94403-2521

    Business ProfileforTriNet

    Human Resources
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology services.

    Business Details

    This is a multi-location business.

    Find a Location

    TriNet has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TriNet

        1 Park Pl Ste #600 Dublin, CA 94568-7983

      • TriNet

        535 Mission St Fl 14 San Francisco, CA 94105-3253

      • TriNet

        5568 Gibraltar Dr Pleasanton, CA 94588-8544

      • TriNet

        2655 Campus Dr Ste 200 San Mateo, CA 94403-2521

      Location of This Business
      1 Park Pl Ste #600, Dublin, CA 94568-7983
      BBB File Opened:
      6/8/2000
      Years in Business:
      35
      Business Started:
      12/5/1988
      Business Started Locally:
      12/5/1988
      Number of Employees:
      3000
      Alternate Business Name
      • TriNet Group, Inc.
      Business Management
      • Ms. Kim Runyen, Manager of Public Relations
      Contact Information

      Customer Contact

      • Ms. Kim Runyen, Manager of Public Relations
      Additional Contact Information

      Website Addresses

      Customer Complaints

      42 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Unfortunately, as of 01/31/2024, TriNet has ended the program early (as of 01/31/2024). As you may be aware there is legislation in regard to the **** program. Bill HR 7024, which was introduced in the House on 01/17/2024, passed voting measures by the House. Which will then need to be signed by the Senate and the President. Given this bill would retroactively end the program back to 01/31/2024, TriNet finalized and completed submissions to the *** for compliant applications received prior to this date. As such, new submissions will not be accepted.Please know that the decision to end the program on 01/31/2024 was not made lightly, and TriNet continues lobbying efforts in case anything changes, but the deadline to have started this process has now passed. An email notification was sent out to customers who started the process (via signing the TriNet Amendment) and who have not delivered compliant forms before this changed deadline. I never received this email. This is thousand of dollars that I have lost. This is horrible customer service. There should be considerable notification making sure that customers do not lose access to this filing.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura F

      1 star

      03/08/2024

      I would give negative stars if possible. Like others have said, TriNet is dishones, unethical, and will charge fees for anything and everything they can. I have been corresponding with them for months about two issues - being charged a fee against an interest payment from the *** that was due to our company, and for the late filing of some paperwork that resulted in a payment that was due to our company. They are unwilling to right the wrongs they have made. We have already fired them as our PEO and I am working with other CPA firms and other contacts to share our story so that no one else has to suffer at the hands of TriNet's unacceptable service.

      TriNet Response

      03/15/2024

      Hi *****, we have confirmed that our team is in touch with you regarding this issue.

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