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Find a Location

Skims has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Skims

      3578 Hayden Ave #N1 Culver City, CA 90232-2486

      BBB Accredited Business

    Business ProfileforSkims

    Womens Clothing
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 68 Customer Reviews

    Customer Complaints

    283 complaints closed in last 3 years

    121 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3578 Hayden Ave #N1, Culver City, CA 90232-2486
    BBB File Opened:
    9/25/2019
    Years in Business:
    6
    Business Started:
    4/20/2018
    Business Incorporated:
    4/20/2018
    Accredited Since:
    11/13/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C4140195 for this business, issued by 1-Secretary of State-Corp, LLC, Notary

    These agencies may include:

    1-Secretary of State-Corp, LLC, Notary

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://bizfileonline.sos.ca.gov/search/business

    Type of Entity:
    Corporation
    Alternate Business Name
    • Kimono Intimates, Inc.
    • SKIMS By Kim Kardashian West
    Business Management
    • Mr. Jens Grede, CEO
    • Ms. Jacki Devirian, Controller
    Contact Information

    Principal

    • Mr. Jens Grede, CEO

    Customer Contact

    • Mr. Jens Grede, CEO

    Customer Complaints

    283 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Basically this is very similar to a bbb case already filed against Skims regarding refusing to return the Gst/pst tax portion on the return of a product. Skims is refusing to return the Canadian taxes after I returned a swimsuit. I dont experience this with any other us online retailer. The other initial complaint on BBB was on 12/12/2023 indicating GST was not returned. In that case skims says they refunded the taxes based on courtesy. Simply put Ive never had taxes withheld for us products because Im in ******
    Read More

    Customer Reviews

    68 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lyn F

    1 star

    05/06/2024

    I placed an order for and it is still at the facility. I paid for shipping and needed the products for a special day. Contacted customer service who was not helpful. **************** rep said to wait 3-5 more business days. Per previous reviews, it is highly unlikely I will receive my package. Such a shame.

    Local BBB

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