Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Intelliloan Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Intelliloan Inc

      500 N State College Blvd Ste 1400 Orange, CA 92868-6603

      BBB Accredited Business
    • Intelliloan Inc

      6031 Connection Dr Ste 100 Irving, TX 75039-2604

      BBB Accredited Business

    Business ProfileforIntelliloan Inc

    Loans
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.8/5stars

    Average of 157 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1999

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers mortgage lending services.  

    Products & Services

    Conventional 30-Year Fixed Loans, Adjustable Rate Mortgage (ARM), 15-Year Fixed Loans, FHA (Federal Housing Administration) Loans, VA (Veteran Affairs) Loans, Jumbo Loans, Reverse Mortgages

    Business Details

    This is a multi-location business.

    Find a Location

    Intelliloan Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Intelliloan Inc

        500 N State College Blvd Ste 1400 Orange, CA 92868-6603

        BBB Accredited Business
      • Intelliloan Inc

        6031 Connection Dr Ste 100 Irving, TX 75039-2604

        BBB Accredited Business
      Headquarters
      500 N State College Blvd Ste 1400, Orange, CA 92868-6603
      Years in Business:
      30
      Business Started:
      10/1/1993
      Business Incorporated:
      10/1/1993
      Accredited Since:
      2/1/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Claudia Nelson, COO
      • Ms. Victoria Au, Manager
      • Mr. Darryl C Preedge, President/Founder
      Contact Information

      Principal

      • Ms. Claudia Nelson, COO
      • Mr. Darryl C Preedge, President/Founder

      Customer Contact

      • Ms. Victoria Au, Manager

      Industry Tip

      BBB Tip: What to consider when researching personal loans

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/24/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I sold my condo back in May 22' and I was supposed to receive the remaining funds from my escrow account, roughly $1600 dollars. The business claims they have mailed 3 different checks but none of the checks have every been received at my new mailing address. I made another call back on 10/10/22 and spoke to a Rep that stated they would expedite a check and provided a tracking number. The Rep I spoke to on 10/10/22 stated it would take 48hours to approve an expedited check and that I should call back in 48hours. I called in today 10/24/22 and the Rep I spoke to could not provide the information and didn't see anything on my account stating what the Rep said back on 10/10/22. It's been over 5 months now and I still have no proof a check was ever mailed or a way to keep the business accountable. The Reps pass from call center to call center. All I want is for the business to provide an expedited check with tracking number.
      Read More

      Customer Reviews

      157 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chinh T

      5 stars

      01/19/2024

      Intelliloan was excellent to work with. Thanks for guiding me through a difficult process! ****** and ****** provide great support throughout the whole ordeal.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.