Reviews
This profile includes reviews for CoverageX's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 31 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLibby M
Date: 09/18/2025
5 starsGreat group of staff. They got my ******************** I will definitely tell others about this ************ experience.
CoverageX
Date: 09/19/2025
Thank you so much for the 5 stars, *****! Were thrilled to hear our team was able to earn your trust and provide the service you were looking for. Your recommendation means a great deal to us, and we look forward to being here for you whenever you need us.Review fromJOANN C
Date: 09/18/2025
5 stars****** was a very patient and very knowledgeable for this coveragex insurance I just got..She explained it page by page on my booklet that I received..Thank you ****** you are a great Asset to this Company..CoverageX
Date: 09/19/2025
Thank you so much for your 5-star review, *****! Were thrilled to hear how helpful and patient ****** was in walking you through your coverage step by step. She truly is an asset to our team, and your feedback means a lot to all of us here at CoverageX. Were grateful for your trust and look forward to continuing to serve you.Review fromJessie M
Date: 09/17/2025
5 starsOutstanding as the gave me explanation, helped me out of a poor contract, although I was charged $75 it was worth it to get the better coverage. Great job guys, ****** for your help.CoverageX
Date: 09/21/2025
Thank you for sharing your experience, ******! Were so glad our team was able to clearly explain your options and help you move into coverage that better fits your needs. Your recognition means a lot to us, and well be sure to share your kind words with **** and the rest of the team. We appreciate your trust in CoverageX!Review fromKaren P
Date: 09/05/2025
5 starsThis is great to know that you are A+ rated.CoverageX
Date: 09/08/2025
Thank you for your feedback! Were proud to maintain an A+ rating with the BBB, and its great to know that this gives you confidence in choosing CoverageX. Our team works hard every day to uphold that standard, and we truly appreciate your trust.Review fromJohn M
Date: 09/04/2025
5 starsThey were very polite. They worked with me, answered all my questions. ***** was very polite to talk to. And very knowledgeable.CoverageX
Date: 09/05/2025
Thank you for your thoughtful feedback! Were so glad to hear your questions were answered clearly and that the experience felt professional and supportive. Providing knowledgeable service with respect and care is always our top priority, and its wonderful to know that came through.Review fromLuann H
Date: 09/04/2025
5 starsI spoke with ***** and Malichi, and they both were very polite, professional and accommodating. Their plan that was presented for my vehicle is above and beyond any plan out there. The price was very affordable. I recommend Coverage X to anyone needing great service for their vehicle!!!!Thank you,***** HCoverageX
Date: 09/05/2025
We sincerely appreciate you sharing this feedback! Its great to hear that our team was able to provide professional, accommodating service and present a plan that met both your needs and budget. Delivering clear options and affordable coverage while ensuring a positive experience is always our goal. Thank you for recommending CoverageX. Were honored to earn your trust.Review fromLuke W
Date: 08/26/2025
5 stars10/10 great service from the new manager there. He take into account your life and troubles, helps you with things you dont ask about and genuinely wants to helpCoverageX
Date: 08/27/2025
****, thank you so much for your thoughtful feedback. Were truly grateful for your kind words and for recognizing the effort our new manager put into ensuring your concerns were heard and resolved. At CoverageX, we believe in going beyond simply providing service, we strive to genuinely understand and support every customers needs, both spoken and unspoken.
Your experience reflects exactly the type of care and character we want every customer to feel, and it motivates our entire team to continue raising the bar. Were glad to have been able to assist you, and we look forward to continuing to earn your trust.Review fromMichael M
Date: 08/11/2025
5 starsGreat customer service. Great customer relations manager. After speaking with him about a minor problem that occured he immediately corrected it and explained what happened. That was satisfactory for me. I would recommend Coverage X to others.CoverageX
Date: 08/18/2025
*******, thank you for taking the time to share your experience with CoverageX. Were so glad to hear that our Customer Relations Manager was able to quickly address your concern and provide a clear explanation.
Your feedback means a lot to us because it reflects exactly what we strive for, swift solutions, transparent communication, and making sure every customer leaves with confidence in their coverage. We truly appreciate your recommendation and look forward to continuing to earn your trust.Review fromPiper C
Date: 08/01/2025
5 starsI was contacted by phone for a negative review I wrote and spoke with *****, the customer relations manager. ***** was amazing, he understood why I was upset and listened to what I had to say. The customer service was excellent and although I was given incorrect information initionally the problem was sorted.CoverageX
Date: 08/05/2025
*****, thank you sincerely for your thoughtful update and for giving us the chance to turn things around. Were so grateful you allowed our team the opportunity to listen and make it right. Your experience is a reminder of how important clear communication is and were committed to always being here when you need us. Whether its a question, concern, or anything in between, were just a call away and always ready to make things as seamless as possible.
The CoverageX TeamReview fromEbony C
Date: 07/31/2025
5 starsExcellent experience ***** was great hands on and very informative will be referring my family andCoverageX
Date: 08/01/2025
Thank you so much, Ebony. We truly appreciate your kind words! It means a lot to know that your experience felt both hands-on and informative. Were honored by your trust and the fact that youd refer us to your family is the highest compliment we could receive. Were always here if you need anything down the road!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.