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Business Profile

Extended Warranty Contract Service Companies

CoverageX
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for CoverageX's headquarters and its corporate-owned locations. To view all corporate locations, see

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CoverageX has 3 locations, listed below.

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    Customer Review Ratings

    4.62

    Average of 19 Customer Reviews

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    Review Details

    • Danny L

      Date: 07/21/2025

      Miscommunication at first but then a manager got in the mix of it and fixed it and I appreciate that because there was a lot of misunderstanding and communication that happen that shouldn't have happened but I am happy with the situation that the manager resolved.

    • Terry K

      Date: 07/21/2025

      I had a great experience with coverage x. The representative I spoke with was a clear professional and never made me feel pressured. Everything was explained in a way that made sense and I got my contract soon after signing up. I reach out later with a question and was relieved to speak to someone right away who actually helped me on the spot they followed through and made sure I felt taken care of. The whole process put me at ease and gave me real confidence. It feels good knowing I have support when I need it.

    • stephanie S

      Date: 07/17/2025

      stephanie S

      Date: 07/17/2025

      ****** ***** and ******* *****, They were so awesome to talk to and help me . It's 1 of the Best I've ever encountered! I highly recommend Coverage X and if you get either of these guys you be in a happy place they no stone unturned.Thanks so much guys I really appreciate you!!! ********* *****

      CoverageX

      Date: 07/21/2025

      Hi *********,
      Thank you so much for the kind words! Were thrilled to hear that ****** and Malachi were able to make your experience with CoverageX such a positive one. We truly appreciate you taking the time to share your feedback and were grateful to have you as part of the CoverageX family! If you ever need anything, were just a call away.

      -The CoverageX Team

    • Jolene M

      Date: 02/05/2025

      Jolene M

      Date: 02/05/2025

      ******* was so kind and friendly and actually listened to me and we could be friends she was so kind. I usually tell telemarketers to take me if the list but she was too nice I wanted to hear what she had to say. Also the person who confirmed everything ******* was very good as well. Great interaction

      CoverageX

      Date: 02/16/2025

      We greatly appreciate your positive feedback and are thrilled to hear about your pleasant experience with our team at Coverage X. Thank you for sharing your kind words!

    • Jamari W

      Date: 10/28/2024

      Jamari W

      Date: 10/28/2024

      Great experience with the overall sales and claims process, was very skeptical at first. Rear window was stuck down due to a failed window power motor and regulator. Parts and labor were covered. Service advisor at the dealership said it was one of the best companys she ever dealt with to date. Saved myself $765. So far paying off.

      CoverageX

      Date: 02/16/2025

      Your feedback is highly appreciated. Thank you so much for the review!

    • ca d

      Date: 09/30/2024

      ca d

      Date: 09/30/2024

      I have never done business with CoverageX, but I repeatedly received phone calls and text messages about a car that I do not own. I always explain that I do not own the car in question and the callers always hang up abruptly without ever trying to fix the wrong listing for me. I think this company might be a scam and/or predatory. Spread the word and do not engage with them.

      CoverageX

      Date: 02/17/2025

      Thank you for bringing this to our attention. We take concerns like yours very seriously and want to assure you that we have no record of contacting you. Our company is committed to ethical business practices, and we do not engage in unsolicited calls or messages.We understand how frustrating this experience must have been, and we sincerely apologize for any inconvenience.

      CoverageX

      Date: 02/17/2025

      Thank you for bringing this to our attention. We take concerns like yours very seriously and want to assure you that we have no record of contacting you. Our company is committed to ethical business practices, and we do not engage in unsolicited calls or messages.We understand how frustrating this experience must have been, and we sincerely apologize for any inconvenience.

      CoverageX

      Date: 07/09/2025

      We have searched our internal records and CRM for the limited information provided for this individual and have no documentation or call logs showing any contact. We respectfully request the BBB review this submission, as we believe it may be a case of mistaken identity misattributed contact or confusion with another company. If there is any supporting documentation that can help verify this individuals interaction with our company specifically we would be glad to review it.

    • Sarah D

      Date: 08/12/2024

      Sarah D

      Date: 08/12/2024

      I purchased an extended warranty contract with Coverage X and have been thoroughly impressed with the company. The coverage is extensive, covering all the major systems I worry about, and affordable giving me peace of mind. The contract was very clear with no hidden fees. The customer service representative was very knowledgeable and helpful. I also appreciate the added benefits like roadside assistance and rental car reimbursement. Overall, I'm very satisfied.

      CoverageX

      Date: 02/16/2025

      Your feedback is highly appreciated. Thank you so much for the review!

    • Wilton J

      Date: 08/05/2024

      Wilton J

      Date: 08/05/2024

      Highly recommend CoverageX! 5 star service. Have already recommended it to so many of my friends + family.

      CoverageX

      Date: 02/17/2025

      Your feedback is highly appreciated. Thank you so much for the review!

    • Alan C

      Date: 08/02/2024

      Alan C

      Date: 08/02/2024

      I have not had to use my policy yet, but I went with CoverageX after calling several other companies to get quotes because the other companies would not answer all my questions and concerns but CoverageX did. I had this poor guy on the phone for an hour before I finally decided to buy the coverage. But they did not try to rush me to giving them my money like all the other companies. They answered my questions and explained everything very well. I feel very comfortable with the staff at CoverageX.

      CoverageX

      Date: 02/17/2025

      Your feedback is highly appreciated. Thank you so much for the review!

    • Rianda J

      Date: 07/18/2024

      Rianda J

      Date: 07/18/2024

      CoverageX has been great and reliable. With 24/7 customer service, and low deductible of $100, they saved me $1200 on my repairs and designated a rental for me. I was truly happy with my experience!

      CoverageX

      Date: 02/17/2025

      Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with us. Providing excellent service is our top priority, and its wonderful to know we met your expectations.

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