Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Extended Warranty Contract Service Companies

CoverageX

Reviews

This profile includes reviews for CoverageX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CoverageX has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.43/5 stars

    Average of 67 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGeorge S

      Date: 12/09/2025

      1 star
      Spoke to 3 different people on the phone, trying to cancel my order! Sent an Email, have not received an acknowledgment yet. I hope they reply soon. I hate to get my Credit Card involved in this transaction. This is the first time I have ever had a problem like this..

      CoverageX

      Date: 12/11/2025

      Thank you for speaking with us today, ******. Were glad we were able to review everything together and get this fully resolved. As confirmed on our call, your policy has been cancelled effective the original purchase date since your request came in the same day, and we have already submitted the refund for processing. You should see it reflected shortly.

      Well give you a follow-up call on Monday just to make sure everything appears on your end and that no further action is needed. We appreciate the opportunity to clear this up and hope we can earn your business in the future.
    • Review fromThomas J L

      Date: 12/05/2025

      5 stars
      I typically avoid signing up with multiple warranty companies due to a previous negative experience with *********, which left me hesitant about choosing another provider. However, I decided to give CoverageX a shot, and Im glad I did!I signed up with CoverageX in October 2025, and just two months later, I needed a starter replacement for my vehicle. I was pleasantly surprised by how straightforward the process was. They took care of everything efficiently, only requiring me to pay the deductible, which I found reasonable given the circumstances.What impressed me the most was their commitment to standing by their warranty. It felt reassuring to know that I made the right choice with CoverageX. If you're considering a warranty provider, I would highly recommend giving them a try!
    • Review fromRobert S

      Date: 12/03/2025

      5 stars
      Haven't used it yet and hope not too but the initial contact was excellent as long as they do what they say they will do. MY truck is a ***************************************************************************************************** any break down. I left Carshield for Coverage X *** I was with Carshield for many many years and was disgusted with the policies that was completely ********. So we will see, hopefully a lot later than sooner.
    • Review fromEdwin P

      Date: 11/26/2025

      5 stars
      I spoke to ******** and she explained the policy to me in detail and she help me understand my coverage and she was very pleasant to speak to.

      CoverageX

      Date: 12/04/2025

      Thank you, *****, we really appreciate you taking the time to share this feedback. Were glad to hear ******** was able to walk you through everything clearly and make the conversation a pleasant one. Providing clarity and comfort during the enrollment process is something we take seriously, and it means a lot to know you felt supported. If you ever have questions or need anything as you move forward with your coverage, our team is always here to help.

      Thank you again for choosing CoverageX.
    • Review fromRonny A

      Date: 11/24/2025

      5 stars
      Often there is a situation that can arrive that becomes pressing. Getting set up with Coverage X was like that. One phone call from ***** changed that and cleared up any misunderstandings. It was a pleasure having him call. I dont worry about any repairs on my truck now. There are a lot of companies like this out there. Choose wisely, I did. It not just repair of a vehicle its about the customer care. Real people.

      CoverageX

      Date: 12/04/2025

      *****, thank you for taking the time to share this. Were really glad to hear that ***** was able to get everything clarified for you and turn the experience around. Our goal is always to make sure our customers feel confident and supported, and it means a lot to know you feel that peace of mind with your CoverageX plan.

      We appreciate you choosing us and look forward to being here for you whenever you need us.
    • Review fromCalvin C

      Date: 11/18/2025

      5 stars
      Your staff was very patient and knowledgeable, and I appreciate the call to the other company to cancel my account with them.

      CoverageX

      Date: 12/04/2025

      Thank you, ******. Were glad to hear that our team was able to support you and make the process as smooth as possible. Providing patient, knowledgeable service is something we take seriously, and it means a lot to know it made a positive difference for you. If you ever need anything in the future, were here to help.
    • Review fromLouise V

      Date: 11/17/2025

      5 stars
      The price was within my budget and it begins next year.

      CoverageX

      Date: 12/04/2025

      Thank you, ******! Were glad to hear the plan fit comfortably within your budget and that the start date works well for you. Were committed to keeping our coverage options clear, fair, and accessible.

      If you ever have questions were always here to help. Welcome to CoverageX!
    • Review fromJoshawa P

      Date: 11/16/2025

      5 stars
      I've just signed up so five stars is my overall experience thus far! For what it's worth.

      CoverageX

      Date: 12/04/2025

      Thank you so much for the five-star rating, *******! We appreciate you taking the time to share your first impressions with us. Even at the very beginning of a policy, it means a lot to know you already feel confident in the experience and support provided. Our team is here for you every step of the way, and we look forward to making sure your coverage continues to feel worthwhile as you move forward with us. If you ever need assistance or have questions, were only a call away.

      Thank you again for choosing CoverageX!
    • Review fromDaniel C

      Date: 11/14/2025

      5 stars
      Very good information about how the policy works for me

      CoverageX

      Date: 12/04/2025

      Thank you for taking the time to leave us this great review. Were really glad to hear our team was able to provide clear and helpful information about how your policy works. Making sure every customer fully understands their coverage is a priority for us.

      Thank you again for choosing CoverageX!
    • Review fromJames M

      Date: 11/10/2025

      5 stars
      Very nice company to deal with so far we will see how it goes as time goes on.

      CoverageX

      Date: 11/14/2025

      *****, thank you for your kind feedback. Were glad to hear your experience with our team has been positive so far. As time goes on, were committed to continuing to provide you with clear communication, reliable coverage, and support anytime you need us. We appreciate you choosing CoverageX and look forward to being here for you when you need us.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.