Reviews
This profile includes reviews for CoverageX's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 16 Customer Reviews
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Review fromJolene M
Date: 02/05/2025
5 starsJolene M
Date: 02/05/2025
******* was so kind and friendly and actually listened to me and we could be friends she was so kind. I usually tell telemarketers to take me if the list but she was too nice I wanted to hear what she had to say. Also the person who confirmed everything ******* was very good as well. Great interaction
CoverageX
Date: 02/16/2025
We greatly appreciate your positive feedback and are thrilled to hear about your pleasant experience with our team at Coverage X. Thank you for sharing your kind words!Review fromJamari W
Date: 10/28/2024
5 starsJamari W
Date: 10/28/2024
Great experience with the overall sales and claims process, was very skeptical at first. Rear window was stuck down due to a failed window power motor and regulator. Parts and labor were covered. Service advisor at the dealership said it was one of the best companys she ever dealt with to date. Saved myself $765. So far paying off.CoverageX
Date: 02/16/2025
Your feedback is highly appreciated. Thank you so much for the review!Review fromca d
Date: 09/30/2024
1 starca d
Date: 09/30/2024
I have never done business with CoverageX, but I repeatedly received phone calls and text messages about a car that I do not own. I always explain that I do not own the car in question and the callers always hang up abruptly without ever trying to fix the wrong listing for me. I think this company might be a scam and/or predatory. Spread the word and do not engage with them.CoverageX
Date: 02/17/2025
Thank you for bringing this to our attention. We take concerns like yours very seriously and want to assure you that we have no record of contacting you. Our company is committed to ethical business practices, and we do not engage in unsolicited calls or messages.We understand how frustrating this experience must have been, and we sincerely apologize for any inconvenience.CoverageX
Date: 02/17/2025
Thank you for bringing this to our attention. We take concerns like yours very seriously and want to assure you that we have no record of contacting you. Our company is committed to ethical business practices, and we do not engage in unsolicited calls or messages.We understand how frustrating this experience must have been, and we sincerely apologize for any inconvenience.CoverageX
Date: 07/09/2025
We have searched our internal records and CRM for the limited information provided for this individual and have no documentation or call logs showing any contact. We respectfully request the BBB review this submission, as we believe it may be a case of mistaken identity misattributed contact or confusion with another company. If there is any supporting documentation that can help verify this individuals interaction with our company specifically we would be glad to review it.Review fromSarah D
Date: 08/12/2024
5 starsSarah D
Date: 08/12/2024
I purchased an extended warranty contract with Coverage X and have been thoroughly impressed with the company. The coverage is extensive, covering all the major systems I worry about, and affordable giving me peace of mind. The contract was very clear with no hidden fees. The customer service representative was very knowledgeable and helpful. I also appreciate the added benefits like roadside assistance and rental car reimbursement. Overall, I'm very satisfied.CoverageX
Date: 02/16/2025
Your feedback is highly appreciated. Thank you so much for the review!Review fromWilton J
Date: 08/05/2024
5 starsWilton J
Date: 08/05/2024
Highly recommend CoverageX! 5 star service. Have already recommended it to so many of my friends + family.CoverageX
Date: 02/17/2025
Your feedback is highly appreciated. Thank you so much for the review!Review fromAlan C
Date: 08/02/2024
5 starsAlan C
Date: 08/02/2024
I have not had to use my policy yet, but I went with CoverageX after calling several other companies to get quotes because the other companies would not answer all my questions and concerns but CoverageX did. I had this poor guy on the phone for an hour before I finally decided to buy the coverage. But they did not try to rush me to giving them my money like all the other companies. They answered my questions and explained everything very well. I feel very comfortable with the staff at CoverageX.CoverageX
Date: 02/17/2025
Your feedback is highly appreciated. Thank you so much for the review!Review fromRianda J
Date: 07/18/2024
5 starsRianda J
Date: 07/18/2024
CoverageX has been great and reliable. With 24/7 customer service, and low deductible of $100, they saved me $1200 on my repairs and designated a rental for me. I was truly happy with my experience!CoverageX
Date: 02/17/2025
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with us. Providing excellent service is our top priority, and its wonderful to know we met your expectations.Review fromPamela B
Date: 07/17/2024
5 starsPamela B
Date: 07/17/2024
Great company, great benefits come with having coverage with CcoverageX! They do just what they say they will do! They offer great service and a higher level of coverage at minimal cost!! Best decision you can make for vehicle breakdown coverage!CoverageX
Date: 02/17/2025
Your feedback is highly appreciated. Thank you so much for the review!Review fromBrittany W
Date: 07/14/2024
1 starBrittany W
Date: 07/14/2024
Business has several different numbers and also fish out customers with information that is in accurate. Example they kept calling me about a ****** when I have a ******* I tried to say no but they asked me to hear them out. After reflecting on the purchased product I decided I couldn't afford another bill. So I tried to call and cancel services for my refund I was promised in my contract which I still have. I called all the numbers, including the roadside assistance number, and no one answered even once. I called them a total of 6 times and waited on hold for a total of 2 hours and was even hung up on by the automated call system that said goodbye and then disconnected. This business is not a business, it is a fraud.CoverageX
Date: 07/09/2025
Thank you for sharing your concerns. We're sorry to hear about your experience and understand how frustrating it can be when expectations are not met. We've reviewed this account and can confirm that the refund request was processed successfully. Additionally, we've made multiple attempts to contact the customer by both phone and email to ensure everything has been resolved to their satisfaction.. CoverageX is a legitimate, fully operating business committed to transparency and support. We're happy to continue the conversation directly and ensure any remaining concerns are fully addressed.Review fromChris C
Date: 02/13/2024
5 starsChris C
Date: 02/13/2024
At first I was skeptical because of a bad experience I had in the past with car shield. The agent I spoke to At CoverageX was very knowledgeable, did not try to pressure me into making a split decision told me to take the money back guarantee to review it and recommended that take the hard copy of the policy to my local Jeep dealership to confirm it would cover my 2017 Jeep wranglers repairs. The service manager at my local dealership went over the policy with me and told me that I made a great decision. The service manager also had told me that he has dealt with this company in the past and that they paid the claim promptly and that by far its one of the best warranty companies out there. As much as I dont want my Jeep to break down i do how ever feel better now that it looks like I found a car warranty that will actually work. Thanks again CoverageX!CoverageX
Date: 07/10/2025
******, we sincerely appreciate you taking the time to share your experience. Its always great to hear when a customer feels empowered to make an informed decision especially after a previous bad experience elsewhere. Were glad our agent took the time to walk you through everything without pressure and that your local dealership confirmed the policys value.
It means a lot to us that your trust in CoverageX is being rewarded with real peace of mind. Were here when you need us and committed to maintaining that standard every step of the way.
Thanks again for choosing us and for trusting us to protect your Jeep.
-The CoverageX Team
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