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Business Profile

Wigs

Idefine Wig

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wigs.

Reviews

Customer Review Ratings

1.46/5 stars

Average of 35 Customer Reviews

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Review Details

  • Review fromAngela L

    Date: 11/18/2023

    5 stars
    My *** wig is PERFECT! You really can't tell me it's not growing out of my scalp...lol. I love the texture, length & the lace. I mean REALLY...what lace??? It's low maintenance, glueless and it's absolutely perfect for me. Thank you, Idefine!
  • Review fromgina c

    Date: 10/25/2023

    1 star
    Never never buy anything from this company it's horrible. The wigs feel like dog hair
  • Review fromJohanne A

    Date: 09/14/2023

    1 star
    Zero stars I have attempted to contact these dummies for almost 2 weeks . Ordered 2 wigs both of them were a total waste of money , IIve been trying to return both wigs no one have gotten back to me . The wigs do not look anything like the pictures , the quality is garbage these people are stealing our money , what they advertise is not what they sell
  • Review fromTracey T

    Date: 07/10/2023

    1 star
    I ordered a wig, and received a completely different ways in which was pictured on the website. After I read the refund return policy I realize its impossible to get your money back from the scam company. These words look nothing alike in color, style and density. My way was a brassy blonde highlighted brown mess. Completely different from the honey brown and blonde one in their online catalog. This was a complete loss of my $180. I wish I could give them zero stars.
  • Review fromDanielle M

    Date: 06/25/2023

    1 star
    IDefine is a complete fraud! The images that are on the website does not represent the product that a customer will receive. After giving the customer a product that is not representative of the images on-line, the company then tries to do everything to not give the full refund of the unworn product. A refund was finally granted. However, not the full amount was refunded even after paying for the return shipping. The business stated that the amount deducted was for the shipping paid to the shipper. If no star could be given, then that would be deserving for IDefine.Do not waste your time or money!

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