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            Business ProfileFarehuts

            Travel Services

            Current Alerts For This Business

            Alert:
            According to BBB files, our records show that the company has a pattern of complaints purchasing airline tickets online, receiving a confirmation of purchase, and having their credit cards charged but in short their tickets are cancelled after purchasing their airfare and having difficulty getting a response or reaching representatives when inquiries or issues arise. On April 26, 2023 the BBB contacted the company in regards to our concerns about the amount and the pattern of complaints we have received. Unfortunately, the BBB did not receive a response.
            Alert:
            The BBB received returned mail for this Company. At this time we are unable to obtain a current mailing address for this Company.

            Contact Information

            Commerce, CA 90040-4016

            Customer Reviews

            1/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Commerce, CA 90040-4016
            BBB File Opened:
            10/12/2022
            Contact Information

            Customer Contact

            • Customer Service
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            Booked a flight to bring my daughter home, was quoted a price of $186 after taxes ******. Paid with my credit card, the next day received an email requesting contact . Made contact with ******** and was told that now I have to pay another $150.00 to get my ticket. Classic bait & switch. This company needs to be held responsible for there deceptive business practices.
            Read 24 More Complaints

            Customer Reviews

            21 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            David B

            03/01/2024

            I booked with fairhuts for a ********* airlines trip. I had to cancel due to medical reasons and was told ********* charge $90 for canceling a flight. That isn't true, ********* does not charge a fee at all for cancellation and holding of the money for a later trip.I fell for it and was charged $49 for canceling the flight. My bank gave me the 49 back but then when I tried to schedule another trip using that same account someone, most likely the people who set the account up which was ********, took the money back out of the account and used it for another flight. ********* is going to reach out to me and see about giving me credit for a further flight for the almost 300 bucks. Buyer beware!
            Read 20 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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