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Live Streaming

Stevebrochill.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2026

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    REMOVEDComplaint Against REMOVEDBrochill (SteveBroChill.com)REMOVEDI am filing this complaint regarding a transaction involving REMOVEDBrochill, a Twitch streamer operating through SteveBroChill.com and associated Twitch channels.On 5/31/2026, I purchased a viewer reward/perk for $3.50 USD through the streamer's platform. Payment was successfully processed and accepted. However, the reward that I paid for was never provided.I have retained chat logs and transaction records that clearly show:1. Payment was made and accepted.2. The purchase was acknowledged within the stream chat.3. The promised reward/perk was not delivered.4. Despite the passage of time, the issue has not been REMOVEDcomplaint is not about the amount involved, but rather the failure to provide the purchased service after accepting payment. Consumers should receive the digital goods, services, or rewards that they purchase.REMOVEDDesired Resolution:REMOVEDI am requesting either:* Delivery of the purchased reward/perk as originally advertised and sold, or * A full refund of $3.50 USD.I am prepared to provide supporting documentation, including payment records and chat logs, demonstrating that payment was made and that the reward was not received.Thank you for your attention to this matter.

Stevebrochill.com is NOT a BBB Accredited Business.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.