Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Drone Sales

DJI Service LLC
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB
Visit Website(818) 235-0789Write a Review

About

Overview

DJI Service LLC

17301 Edwards Rd

Cerritos, CA 90703-2427

Get DirectionsView Service Area

BBB Accreditation & Rating

DJI Service LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • 118 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

DJI provides aerial and ground imaging technology, including camera drones, handheld gimbals, and specialized equipment for enterprise and agricultural applications. The company assists clients with professional filmmaking tools, intelligent agricultural solutions, and drone-based work platforms.

BBB Accredited Since: 9/30/2016

Years in Business: 12

Products and Services

360° Camera, Action Camera, Aerial Filmmaking Tools, Agricultural Solution, Agriculture Drones, All-in-One Vlog Camera, Camera Drones, Compact Gimbal, Delivery Drones, Drone Solutions, Dual-Camera Drone, Enterprise Solutions, Gimbal Camera, Ground Filmmaking Tools, Handheld Power, Intelligent Tracking Gimbal, Long-Endurance Drone, Phone Gimbal, Pocket Gimbal Camera, Professional Filmmaking Tools, Smart Agricultural Equipment, Triple-Lens Camera Drone, Video Production Tools

Business Details

Local BBB:
BBB of Los Angeles & Silicon Valley
BBB File Opened:
6/23/2014
Business Started:
12/16/2013
Business Incorporated:
12/16/2013
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Jack Shen, President

Additional Contact Information

Principal Contacts
Mr. Jack Shen, President
Customer Contacts
Mr. Jack Shen, President
Cecil Shen, Manager
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Drone Sales, Aircraft Manufacturers, Drone Repair

Latest Reviews

  • Darren K

    "REMOVEDRefuses to Honor Warranty on Defective Drone That Fell Out of the Sky." ... Read full review

  • sofia g

    "They sold me an item through REMOVEDthat never got delivered and never sent a replacement. They denied my dispute through my bank now i have no $405 and no package." ... Read full review

  • Chad A

    "I have a DJI Air 3 drone which I crashed completely my fault, I called DJI to see if I could return it for repairs they paid for the return. The fees they charged me to fix it were unbelievably reasonable and also did not charge shipping to return it to me, very good customer REMOVEDthank you."

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.