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Business Profile

Process Server

KLPS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Process Server.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/10/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I emailed Kimberly about process serving on 1/23. She quoted me a price of $125 and said that five attempts would be made to serve my documents within 72 hours of receiving my documents and payment. I paid on 1/24.I emailed on 1/30 and 1/31 for an update. I received an update on 1/31 that they had only made two attempts, one that same day. I asked for clarification, as I had originally been told they would make five attempts within 72 hours. She said they'd make the next three attempts over the following four days (2/1-2/4). I emailed for an update on 2/5, 2/6, and 2/7, but received no reply. It is now 2/10 and I have received no update on whether my documents have been served.

KLPS is NOT a BBB Accredited Business.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.