Customer ReviewsforUpNest

UPNEST and Realtor.*** are criminal. I called to cancel. I spoke to a manager who promised to cancel my account because I was not receiving any of the promised services such as qualified leads. I was told back in December that my account was cancelled. It is ***** and I still get billed and I still do not receive the services promised. I have called several times since and every time I am told I can't cancel my subscription even though I don't get qualified leads, which is what I paid to get. These companies are scams.

This is the worst company I have ever dealt with. I have called to get resolution for my issues several tiimes. It goes into voicemail managed by and AI and I never get a call back. Here are the issues with the company:1. It claims to give leads for qualified buyers and sellers. Anything but. I have not received one lead where a prospect was even remotely interested in buying or selling a home, let alone qualified.2. Witholding information: *********** does not provide information to contact the buyer or seller. I have gotten "Leads" where it is a name only without a phone number, email, or address.3. *********** claims to support realtors, but in fact is trying to push discount and cut-rate no support practices instead of supporting agents that provide full service support to their clients. Its model is similar to ******** Airlines, promise discounted rates and then nickle and dime clients for every little service. Good agents will stay far away from this type of model, but it ***** people in by the promise of a discounted fee. I think this borders on unethical.4. In a business where time is critical, the company refuses to text when a lead comes in, instead only emailing. Not that it mattered, like I said, I only receive about 2 "leads" a month and they are not qualified and they don't have contact information. One lead I did actually receive an address so went to door knock only to find out that no such peson lived at that address and they had no intention to sell their home.5. If I could have given this company 0 stars, I would have. I am stuck in a year long contract without any ability to get out of it or get resolution for any of these issues. STAY AWAY FROM UPNEST!

Great resource to sell and purchase our home! Was able to coordinate both agents for a smooth process.

Great source to find local realtors. The profiles and details on the realtor are much more informative than on any other website.

We recently sold our house in ******, **. We are lucky and grateful to have *************************** as our realtor. We met ***** through UpNest. She was one of the agents shortlisted for ** when we asked for agent referrals. We chose her over 10 other agents and we couldnt be happier with our choice. She is very knowledgeable and guided ** through the selling process every step of the way. Shes firm but not pushy. She explained to us comparatives so we can come up with the right asking price and proper timing. Shes very hands on in getting our house ready for selling - from landscaping, staging, and at one point she was wiping our stairs and walls! Its obvious that she knows and loves what shes doing. She does it with her personal touches that just made ** confident and less stressed as we thought we would.We recommend ***** to friends, family, anyone in a heart beat!

Upnest helped us find a great agent. Everything went extremely well despite the anxiety a big move like ours entailed.

I used UpNest to find a house in ************** and found ***************************, an upNest agent. Her promise of a percentage if her commission and there were no problems with the closing or receiving my rebate.

Very helpful in finding the right realtor for house. He was knowledgeable, responsive, connected and very friendly. I would definitely recommend using UpNest

We found a great agent from UpNest. Very easy and convenient way to connect thru. UpNest.Thank you!