Reviews
Customer Review Ratings
Average of 179 Customer Reviews
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Review fromAlma W
Date: 06/18/2025
5 starsI had a great experience with Ziprent. They were professional, responsive, and always willing to help with any questions or concerns. The leasing process was smooth and straightforward, and maintenance requests were handled quickly. It was clear they truly care about their tenants. Highly recommend!
Ziprent
Date: 06/19/2025
Hi **** - I'm happy to hear about your experience! Thank you for sharing and we're excited to continue to manage your property!Review fromzaki l
Date: 06/16/2025
4 starsMy experience with ziprent was good in using their tenant placement service. I liked their follow *** with applicants. I would recommend that the weekly reports on the activities of a rental property be more cognizant of market trends and not recommend quick action from landlords for at least 2 weeks to allow for a bigger pool of applicants who are interested in the property.Ziprent
Date: 06/17/2025
Hi **** - Thank you for your review! Ziprent submits data to all homeowners on how their listing is performing to ensure that landlords are taking quick action to decrease vacancy time (as this is the highest cost any landlord could have). Ziprent will not force any landlord to lower their rental price if they do not choose to do so.Review fromBobbi G
Date: 06/10/2025
5 starsZiprent has made it easy for us to communicate with our landlord and they respond to all questions quickly and professionally. The website is user friendly and makes documentation, payments, and home repair requests easy for the tenant.Ziprent
Date: 06/11/2025
Hi ***** - Thank you for your review! We're happy to hear about your experience. We look forward to being your property manager for your new home!Review fromChris C
Date: 05/14/2025
1 starThe application process is wonky for tenants. Tons of bugs in the ziprent system. I've told them this a million times at this point. It's a fight to create and account. Resetting password after it appears to entangle applicant into the system is next to impossible. Everything is linked in an incredibly odd way and the applicant(s) receive multiple emails and text messages that are entangled. The links send you to the sign in where when one tries to reset password to get an active email to try to get into one's account with ALL of the applicants personal information, and the rest email NEVER comes. This system is a hot mess. Mind you, they've (ziprent) been paid ****** in application fees due to the number of adults. All this BS about it being an easy process, probably only applies to Property Owners. It appears that's what I see in the reviews, Property Owners praises. Or it could simply be bots or their company team making these bogus reviews. Nothing surprises me anymore with these larger than life companies. The more tech we grow to, the worse these companies become. My experience in real time.Ziprent
Date: 06/12/2025
Hi *****, I'm sorry to hear about your experience. Our Director of Escalations has reached out to you in hopes to resolve your concerns. Please reach back out to us at *************************************Ziprent
Date: 08/12/2025
Thank you for sharing your experience. We are sorry to hear that you encountered technical difficulties during the application process. Our team is committed to making things as seamless as possible, and when we learned about the issues you were facing, we reached out by phone and email to walk through the steps and address the questions you raised. Each week, we process hundreds of applications without incident, but when someone does run into a problem, we have more than 90 support staff available to help.We also refunded all of the application fees you paid and provided you with a credit in recognition of the inconvenience. We value every applicants experience, and your feedback helps us continue to improve our platform. If there is anything more we can do to assist, please dont hesitate to contact us at *************************************Review fromSteve S
Date: 05/09/2025
5 starsExcellent communication and professional staff. Always knew when potential tenant were going to tour the property and any feedback. This really helped make minor fixes before next tour. Also their network of repair companies is great. Good quality at reasonable prices. Everything obe would want in a property management company.Ziprent
Date: 05/12/2025
Thank you for your kind review, *****!Review fromLonnie D
Date: 04/24/2025
5 starsFrom start to finish, my experience was nothing short of great! Very user-friendly system. The service was top-notch, with friendly and knowledgeable staff who made every moment enjoyable. Highly recommend to anyone!Ziprent
Date: 04/25/2025
Hi ****** - Thank you for your review! Happy to hear about your experience :)Review fromCatrina H
Date: 04/03/2025
5 starsZipRent has been great to work with so far! The leasing process was one of the easiest to go through - their team was incredibly responsive and thorough in their communication.Our lease for our new home hasnt begun yet, but paying the deposit and rent online was seamless and easy to navigate!Ziprent
Date: 04/05/2025
Thank you for your review, *******! We're exicted for you to move into your new home! We'll be here to assist throughout your tenancy.Review fromYeva M
Date: 03/21/2025
5 starsPretty happy with how they handled our lease and onboarding. Their team is very responsive and gets you the answers 24/7. Happy with their work.Ziprent
Date: 03/23/2025
Thank you for your trust!Review fromZak F
Date: 03/09/2025
5 starsZipRent has been a phenomenal service. They are excellent in coordinating communications with tenants and have shown to be professional and diplomatic with both parties. When working through disagreements, repairs or other challenges, they truly work to ensure customer satisfaction for both landlords and tenants.Before using ZipRent I was doing things on my own and at times I regretted the stresses that came with being a landlord. But now seeing how much time ZipRent saves me for marketing, tenant placement, showings, managing communications, repairs and managing payments... it's a no brainer! I'll never go back.Ziprent
Date: 03/11/2025
We're really happy to hear about your expeirence with us, ***! Happy we could help with your property and making life a bit easier. Thank you for your review.Review fromJenny L
Date: 03/01/2025
5 starsthe ziprent team was always responsive and easy to work with. great service! If you’re a landlord looking for a simple and efficient way to rent out your place, I highly recommend Ziprent!Ziprent
Date: 03/03/2025
We appreciate hearing about your experience, *****! Thank you for your review.
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