Business ProfileforToyota of Anaheim

My recent visit to Toyota of Anaheim was marked by dissatisfaction and frustration. I brought in my **** Toyota 4Runner for a factory service and a full point inspection. However, my expectations were not met.Issues:1). Inconsistency and Delays: The promised completion dates were inconsistent, leading to 6 days without my car and disruptions to my schedule. This caused me a great deal of inconvenience.2). Overcharging: I felt swindled and overcharged for services. Local feedback confirmed I could have paid significantly less at other auto repair shops. I received criticism from auto technicians for overpaying significantly.3). Unethical Tactics: The sales tactics used by *******, my service consultant, and later by ****, were manipulative and deceitful, creating a false sense of urgency and pressure during the negotiation process. I felt like I had to make a quick decision and had no time to think. They consistently used pressure tactics, insisting and never accepting "no" for an answer. I felt taken advantage of and this leads me to wonder if this type of manipulation and pressure is supported by the principles, mission, and integrity of the salespersons here at Toyota of Anaheim.4). Results and Lack of ************************* After paying a significant amount of money, my car failed to start a few days later, adding to my frustration. **** insisted on a $100 inspection fee, on top of the $7k I just paid the previous week. The lack of genuine customer service and trust at ********************** left me deceived and upset. My car still encounters issues, and I doubt that the necessary job was performed correctly 5). Disregard for ******************** well- being: It feels like I'm in shark- infested waters every time I visit. It is disheartening to feel like my genuine interests and financial well being were disregarded in favor of closing a deal and earning commission. I don't feel like a rightful customer, and I felt like just another commission opportunity.