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Business Profile

Real Estate Services

Opendoor

Reviews

This profile includes reviews for Opendoor's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Opendoor has 39 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Opendoor

      410 N Scottsdale Rd Ste 1600 Tempe, AZ 85281-0976

      BBB accredited business seal
    • Opendoor

      1 Post St Fl 11 San Francisco, CA 94104-5215

    • Opendoor

      84 Walton St NW Ste 120 Atlanta, GA 30303-2125

    • Opendoor

      116 New Montgomery St STE 820 San Francisco, CA 94105-3634

    • Opendoor

      1 Post St Fl 11 San Francisco, CA 94104-5215

    Customer Review Ratings

    1.13/5 stars

    Average of 157 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromKatherine B

      Date: 01/03/2025

      1 star
      This company is predatory and dishonest. Wasting time by telling you they will give fair market value. They offered $100k off fair market value for our gorgeous updated move in ready home. When we received the offer we were literally aghast. Within 10 minutes of the offer we called them to say absolutely no and tell them that their offer was not only flat out insulting but 100% trying to take advantage of people that are desperate. Luckily we are not desperate. Do not bother to waste time with dishonest business.

      Opendoor

      Date: 01/10/2025

      We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************** Please provide the property address and a copy of your original review.
    • Review fromKevin K

      Date: 12/29/2024

      1 star
      Opendoor purchased and remodeled unit above mine in a condo building. Their contractors failed to complete bathroom remodel to sufficient standards. As soon as new owners used and cleaned the shower, it flowed water into my unit below damaging my bathroom due to bad workmanship that Opendoor did not validate before selling.

      Opendoor

      Date: 12/31/2024

      Thank you for providing this feedback. We would love to take the opportunity and learn more from you. Can you please email us at ************************************* and we will have a designated specialist review this in further detail and get back to you at their earliest availability?
    • Review fromRobert P

      Date: 11/14/2024

      1 star
      Opendoor state it offer competitive cash offers. However, they offered a high initial price then added in sales charge and very high repair cost. The house that we were putting on the market was being renovated to rent ready status. After their in person inspection they offered a prince $30k higher than three other investors with cash offers, but they added all kind of fees totaling 45% of their initial offer. Their offer was a total bait and switch. I would not use this service. They use their relationship to ****** to make you feel that it is a market rate offer. They are very much taking advantage of people lack of experience with cash sales of homes.

      Opendoor

      Date: 11/15/2024

      We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************** Please provide the property address and a copy of your original review. No requirement to do so and thank you again for your time and feedback.
    • Review fromMark A

      Date: 11/01/2024

      5 stars
      I sold my home to Opendoor and was very happy with what they gave me. Their **** were courteous and kept me in the loop every step of the way. I got a great offer for my home and the amount given to me at the end was the amount promised. I'd use Opendoor again in a heartbeat.

      Opendoor

      Date: 12/17/2024

      ****, thank you for taking the time to share your feedback about your experience selling your home to Opendoor. We certainly aim to provide a streamlined selling experience built around convenience and transparency and are so ecstatic to hear that things went well. We wish you the best. Thanks again for sharing!
    • Review fromSandra G

      Date: 10/22/2024

      1 star
      Our house was viewed by two realtors and they both gave us a fair market value to sell our home. We called Open Door to see what they had to say about our house. They came up with a bogus long list of things they would have to do, but the guy was only there for 5 minutes. They wanted to offer $50,000 less from the realtor said we could get. We went with one of the realtors and our house sold in 3 days for asking price. Open Door will rip you off.

      Opendoor

      Date: 10/25/2024

      We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future.
    • Review fromBrynn R

      Date: 10/18/2024

      1 star
      Bought a home from them, they were rude and demanded MORE than what they were offering the house for not to mention they lied about having new fixtures and a new water heater. Almost everything was broken when we moved in. What a scam of a company.

      Opendoor

      Date: 10/21/2024

      Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at [email protected] and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback.
    • Review fromAlyssa W

      Date: 10/07/2024

      1 star
      I wish I wouldve done more research on this company prior to buying a home from them. They have no pride in resale or home ownership. I was a first time home buyer and went into it knowing it needed a bit of ***. The longer Ive been here the more I notice all of the s***** work they did. They bought the home for 125k, updated (installed carpet and did the worlds worst paint job) and then resold for 150k. Plumbing in both bathrooms needed to be repaired. Electrical wiring is shot. None of the windows opened and all have to be replaced. My seven year old could have done a better paint job. Instead of a normal railing upstairs they used an outside deck railing. So beyond disappointed in this company; just another example of corporate greed. Nothing I can do about it now other than put actual honest work to make it a nice space. I would only recommend purchasing from this company if you are looking for a headache and thousands of dollars in repairs.

      Opendoor

      Date: 10/08/2024

      We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************** Please provide the property address and a copy of your original review. No requirement to do so and thank you again for your time and feedback.
    • Review fromMohammed G

      Date: 10/05/2024

      1 star
      This is horrible . Just got of the phone with representative and they are so unprofessional and hard to deal with it I was so excited to see the house and now came back and did not get to even check the house.I feel really sorry for house owner using there services . Avoid at all cost

      Opendoor

      Date: 10/07/2024

      We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************** Please provide the property address and a copy of your original review.
    • Review fromEmilee M

      Date: 09/28/2024

      1 star
      We arrived at a home they advertised as an open house and self tour to be turned away and told to come back with a real estate agent. They may have just cost their client a sale.

      Opendoor

      Date: 09/30/2024

      We always strive to provide a stress-free, positive experience with Opendoor and are sorry to hear your experience fell short. Some homes have access requirements to ensure proper handling of listed homes or homes with offers. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future.
    • Review fromJaclyn L

      Date: 09/13/2024

      1 star
      Buying a home they sell has been a horrible experience

      Opendoor

      Date: 09/17/2024

      Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at ************************************* and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback.

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