Reviews
This profile includes reviews for Opendoor's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 194 Customer Reviews
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Review fromJeremy W
Date: 04/10/2025
1 starJeremy W
Date: 04/10/2025
Terrible company to purchase from in ******** - DO NOT USE THEM!! They listed a home for sale, accepted our full price offer, and then we had the inspection. The house needed a new roof, it was so old that insurance companies would not insure it so obviously, it needed to be done prior to closing. We had to request a new closing date due to the roof needing to be replaced first. They agreed to the extension in writing multiple times for over a week but kept coming up with excuses as to why the "signer" was out and couldn't sign. They then came back and said they would not honor the extension but that we could try submitting a contract after a week if they couldn't sell it after re-listing it. They also advertised the home with AC and during the inspection we discovered there was no AC unit and they would not give us a big enough concession to cover the cost of a unit or install one prior to closing. They also would not cover any additional needs on the inspection report. They were very difficult to work with and unethical. TERRIBLE COMPANY!!!!
Opendoor
Date: 04/14/2025
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************************ Please provide the property address and a copy of your original review. No requirement to do so and thank you again for your time and feedback.Review fromPr K
Date: 04/05/2025
1 starPr K
Date: 04/05/2025
We requested an offer from Opendoor for our house which was on market for a few months , their offer was outright ridiculous ,insulting and unreasonable and clearly has a motive of taking advantage of People in need , Too bad for them we are not that desperate . They assessed the home and came up with $4500 repair costs in name of repainting the house and general cleaning , but the fact that my house is freshly repainted and they wanted to charge $4500 for a freshly painted house is deceiving and laughable . Their Motives are not right and their staff lack any ability to properly assess a home . Do not sell your house to these guys , there are many cash buyers in market who do not insult your home like these guys do . And the Opendoor Expert they connect you with is not an expert by any means neither in the way they handle customers nor analyzing a fair Price for the home .Opendoor
Date: 04/07/2025
Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at *********************************************** and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback.Review fromDarius C
Date: 04/05/2025
1 starDarius C
Date: 04/05/2025
Absolutely by far an overall dishonest process. Be sure to walk through with whoever Opendoor sends to your property. Remember it may be easier to own what you have than it is buy what you sale.Opendoor
Date: 04/07/2025
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************************ Please provide the property address and a copy of your original review.Review fromDevarious L
Date: 04/04/2025
1 starDevarious L
Date: 04/04/2025
I initially reached out to **** ***** and decided to give OpenDoor a chance. Everything seemed like a done dealthey even sent the real estate lockbox key to my home. Closing date was the end of the month. One of their representatives told me the final walkthrough was just to confirm the home matched the pictures and videos he had shown, not an inspection. He never mentioned that it would be used to assess further repair needs He was in the house for like 10 minutes. However, after a week and me telling them I needed the sells agreement to give to show proof that I was selling my home to buy a new home, that same representative emailed me and said they needed to withhold an additional $40K for repairs, even though theyd already deducted almost $20K for repairs and other costs I had agreed to. I have the email of him even saying how he was surprised this was happening and this has never happened before. Now, I'm seriously considering reaching out to an attorney or even the news to shed light on OpenDoor's questionable practices. It's becoming clearer why they faced legal action a few years ago.Opendoor
Date: 04/07/2025
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class selling experience we are set on delivering. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future.Review fromWendy M
Date: 03/19/2025
2 starsWendy M
Date: 03/19/2025
Do not buy a home from open door! They fix homes up to look nice but use cheap materials that do not last. I bought a home that was advertised as being fully remodeled , which I paid extra for, just to have paint peeling off the tub after 1st use. Came to find out the bathrooms werent remodeled but the tub and tiles were painted instead.Very disappointed with the updates and the whole process of delays that took place after contract was in place.Their delays caused the interest rate lock to expire and they refused to pay to have it lock back in. When I tried to back out from buying they threatened to keep my escrow deposit and charge me for a section of the roof that had to be repaired in order for insurance reasons. Stay away!Opendoor
Date: 03/25/2025
Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at *********************************************** and provide us with the property address you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback.Review fromJoanna K
Date: 03/13/2025
5 starsJoanna K
Date: 03/13/2025
We are neighbors to a house that was listed a few months ago on OpenDoor. After a weekend of hard rains and strong winds, a huge White Oak from our neighbors property listed with OpenDoor fell onto our property, puncturing our garage roof and creating a very messy situation with scattered limbs, etc.I called OpenDoor about the situation and their customer service from our very first intake call to **** ******** who managed the project locally has been amazing. **** even managed the various repair teams in such a way that our garage roof was inspected and repaired before the next rain, and he regularly checked in with us and clearly communicated next steps. I spoke with one tree specialist who made the offhand comment that in ** where we live, a tree falling onto your property is considered an act of God and therefore your responsibility. A good neighbor might pay to have it removed.Thank you for being a good neighbor, Open Door! Your strong customer service and quick response has left a very positive impression on our little cul-de-sac community.Opendoor
Date: 03/14/2025
Hello ******, thank you for taking the time to share your feedback about your experience with our listed home next door. We are thrilled to hear about the amazing customer service you received from our team, as well as the issue with the fallen tree being resolved in a timely manner. We always strive to be a good neighbor and positive feedback like this certainly helps us to continue to improve on the world-class experience we are set on delivering. Thanks again for sharing!Review fromRayce H
Date: 03/09/2025
1 starRayce H
Date: 03/09/2025
Extremely manipulative business practices. Unprofessional, no explanation or itemization at all of so called "costs of repairs. Simply a ridiculous number, with zero explanation of how this amount was reached or what items, repairs were supposedly included. Will never do business with this company again. Waste of taking a day off of my job. Disappointing.Opendoor
Date: 03/14/2025
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************************ Please provide the property address and a copy of your original review.Review fromAlexis D
Date: 03/04/2025
1 starAlexis D
Date: 03/04/2025
I had an awful experience assisting my client with a home for sale on OpenDoor. All communication was through ***** ******** License # *********. She was so unbelievably rude and unprofessional, that I had to file a complaint against her *********** License to the ********************************************* Regulations. How this woman became an agent or got hired by OpenDoor is completely unknown. Very poor representation of OpenDoor as a company.Opendoor
Date: 03/05/2025
Thank you for taking the time to provide us feedback about your experience. In an effort to learn more about how we can improve our process, we invite you to please email us at *********************************************** with the property address and more detail relating to your experience that ties to the above review. Of course, there is no obligation for you to do so, and we thank you either way for reaching out.Review fromAlyxzandra O.
Date: 02/27/2025
1 starAlyxzandra O.
Date: 02/27/2025
Sent me an offer then retracted it once their guy came out after making me take time off work..1000/1000 don't do it worst company with spamy calls and messagesOpendoor
Date: 03/07/2025
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future.Review fromKristin B
Date: 02/13/2025
1 starKristin B
Date: 02/13/2025
We just terminated our 3-week contract to purchase a house we really wanted. We will NEVER work with Opendoor again, avoiding them at all costs. The experience was so awful, with the left hand not knowing what the right hand is doing. The "team members" were not at all versed in our 83-page inspection report and missed deadlines to let us know what they were willing to do to remedy health & safety issues. I will tell all home buyers or sellers to avoid OD like the plague.Opendoor
Date: 03/14/2025
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at ************************************************ Please provide the property address and a copy of your original review.
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