22 Customer Reviews
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Review from Michael P
5 stars07/01/2024
Strange to see all of these one star reviews. Ive been a merchant with them for ten years and have transacted 7 figures in credit card processing with a chargeback rate of .19%. Unheard of even in low risk businesses. Needless to say 99%+ of my customers were extremely pleased with the ease of use that came with making purchases through ccbill. Ive dealt with thousands of customers who transacted using ********************** all of whom found it safe and convenient. This is a high class business with high class people working there. -*********************************, ********** *** Entertainment, LLC.Review from Elizabeth M
1 star06/26/2024
Never signed up. Showed up on my mastercard, was able to get rid of it. Showed up again months later, called mastercard again to let them know this was not authorized. A year later it has now showed up again. How the heck can they keep doing this. This is fraudulent, and I shouldn't have to waste my time constantly having it removed!Review from Matthew W
1 star06/21/2024
Tried to charge me for a subscription I didn't singe up forReview from Chris C
1 star08/11/2023
Had no idea I was signing up for a subscriptionReview from Pat C
1 star07/29/2023
It's a scam!! Stay far away!!!! Will charge your account in tiny amounts, .91 8 65 non-stop whether you cancel service or not.Review from Ray L
1 star02/20/2023
Woke up to random charges on my card this morning, my money hasn't even been there 12 hours and, the website I was on like 10 days ago and clicked through the cancel process said it was canceled and would be no charges, but woke up this morning to 2 different unapproved charges on my card, and would like to know why would my card get charged even after I went through and canceled the subscription?? I didn't agree to get charged for different sites, I went to check out one and I wanted to see a friend I used to go to school with for the night, was only supposed to be .99 for one day get one day free, this does not add up, makes completely no sense and I will tell very guy I know not to use anything with ccbilling on it anymore they will s**** you over and not tell you,Review from Kurt R.
1 star02/03/2023
I just cancelled my subscription, but it was hard to find out how. How can this company have an A+ credit rating when: Their terms and conditions (which no one really reads) state that the only client communication that comes to your email is when you open or close an account, BUT THERE IS NO EMAIL/MAIL NOTIFICATION WHEN THEY BILL YOUR CREDIT CARD MONTHLY. In my opinion, this is HIGHLY deceptive, ingenuous and predatory way of conducting business. TO BE CLEAR, the (one) star rating above should be a ZERO (0) or ********. USERS BEWARE.
CC Bill Response
02/08/2023
CCBill.com is a third party billing processor for thousands of websites online. We have been in business since 1998 and process millions of transactions each year. We abide by the banking networks regulations and are PCI/DSS compliant. If you require assistance or have any questions or concerns, please contact our support center. We are available 24/7 via phone, email and live chat. P:1-888-596-9279 (U.S.) P:+800-6123-4500 (International) E: [email protected] LC: https://secure.livechatinc.com/licence/1041032/v2/open_chat.cgi?groups=41Customer Response
02/09/2023
Hello CCBill.com, I appreciate the "canned", unpersonal and likely computer generated response. Your organization is missing the point. Even though it is legal, it is highly deceptive, non transparent (don't notify clients monthly when charging thier credit card") and predatory. Why don't you? Because you know your cancellation rate would higher faster, easier for the customer and take away from your bottom line. If you a GOOD business and proud of the service you provide, you'd tell your clients when they get billed. Your not, so my rating stays the same. Way less than one on a scale of 1 to 10 with 10 being the best. I look forward to your response. Thank you, KurtReview from Lauren S
1 star02/02/2023
I have Rocket Money monitor my accounts and let me know of upcoming charges. Today I was notified that in 2 days Id be charged $7400 on a monthly r repeating basis by ccbill.com. I dont have anything near this kind of payment. Thats way more than my mortgage and I have no other loans. Im sure Ive been hacked.CC Bill Response
02/08/2023
CCBill.com is a third party billing processor for thousands of websites online. We have been in business since 1998 and process millions of transactions each year. If you require assistance or have any questions or concerns regarding a charge on your account, please contact our support center. We are available 24/7 via phone, email and live chat. P:1-888-596-9279 (U.S.) P:+800-6123-4500 (International) E: [email protected] LC: https://secure.livechatinc.com/licence/1041032/v2/open_chat.cgi?groups=41Review from Deinna H
1 star01/22/2023
I don't understand how the Bbb can give any stars to this company unless they are getting a kick back or something! It's crap! I have charges on my cash app from them and I don't put that card on ANYTHING!! It's a c*** company do not use! They say they're a 3rd party billing company? Horse poop!CC Bill Response
02/08/2023
CCBill.com is a third party billing processor for thousands of websites online. We have been in business since 1998 and process millions of transactions each year. If you require assistance or have any questions or concerns regarding a charge on your account, please contact our support center. We are available 24/7 via phone, email and live chat. P:1-888-596-9279 (U.S.) P:+800-6123-4500 (International) E: [email protected] LC: https://secure.livechatinc.com/licence/1041032/v2/open_chat.cgi?groups=41Customer Response
02/08/2023
I did contact them and was told that it was up.to Cash app to fix it? I had to close the account down because the first day y'all hit me for $29.99 and then 1999 and then 34.99 all in the same night while I was asleep one was in Colorado Texas all these other weird places so I closed my cash app account down went to another bank while they were in the process of closing it down I went negative on there because of your company! And I'm sure you can go back and review your you know recorded calls and see where I contacted but if you want to talk give me a call 470-241-9467Review from Joe A
1 star11/19/2022
I have never heard of this company. I woke up earlier this week to check my bank balance to find CCBill.com pending transaction for $59.95.Had to file fraud claim with my bank.This company appears to be either hacking into people's bank accounts or buying up black market ID theft data to run fake charges on unsuspecting, ordinary people--as evidenced by my experience and many others in the comments citing the same.
Customer Review Rating
1.18/5stars
Average of 22 Customer Reviews
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