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Find a Location

Bryan University has 1 locations, listed below.

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    Business ProfileforBryan University

    College and University
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/23/2023

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    350 W Washington St, Tempe, AZ 85281-1495
    BBB File Opened:
    5/28/2014
    Years in Business:
    13
    Business Started:
    2/24/2011
    Business Incorporated:
    2/24/2011
    Accredited Since:
    10/23/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bryan University LLC
    Business Management
    • Dr. Larry Banks, Accreditation Liaison Officer
    • Dr. Darlene Ulmer, Accreditation Liaison Officer
    • Mr. Mark Evans, Manager
    • Mr. David Rodgers, Managers
    Contact Information

    Customer Contact

    • Dr. Larry Banks, Accreditation Liaison Officer
    • Dr. Darlene Ulmer, Accreditation Liaison Officer
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I was enrolled at Bryan University ************** back in 2020-2021. I was studying programming with them. After a while, I realized their programming classes were not what I wanted to do and the teaching methods for the classes were inefficient. I then reached out to my advisor and counsel to ask them to switch my major over to what I wanted to do which was graphic design. I was un-enrolled from classes for two to three months, still paying them money for my colleges and waiting for a response from them and they continued to give me words as such "we are waiting for financial aid" or "were waiting to get you properly enrolled via paperwork" or "we are waiting to put you in the classes with the time schedule". After a while, I reached out and asked an advisor what the best case method would be and she told me "if you think that this school isn't right for you, you can submit a letter of resignation." I asked her what the repercussions of that would be and she told me that I wouldn't owe anything since I was covered by financial aid. They told me I would only have a small bill of about a thousand dollars to pay back which I had scheduled payments for. I told her however that my financial means were less than good and that I would not be able to afford payments and she said that I can make the first payment and we can work out the rest. I did what she said, submitted a letter of resignation, and went on my way. Last month, I receive a phone call from a woman from their office who told me i owe about $3,500 to them and she was looking for money. I logged into my account and she told me that financial aid did not cover my loan repayments. I told her right now I cannot afford to pay them back and she said they will wait until im able to pay but I need to respond now and let her know how I can make payments. She got me a payment plan of $150 a month. I still am unable to afford that with my bills and now im stuck paying them for the next six months or more...

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Moshe M

    1 star

    12/21/2023

    This school have many biasness against minority students that are black as it pertains to some of the instructors here and even they way they give grades to the minority students that are black. This school have the majority of Caucasian students. Because some instructors are very bias towards minority students (Blacks) they give them the lowest grades as well.If some minority students (Blacks) complain about any concern it is overlooked or downplayed. The world needs to know and future students needs to be aware of the hidden biasness with this school and the instructors here that are bias, as well as the students that are Caucasian. If you have any complaints and you are minority you will either be threaten to get kicked out or a bad report on your record because of speaking up against things that are bias.

    Bryan University Response

    12/22/2023

    Bryan University is committed to supporting and learning for all diverse students.  As displayed on the institution's webpage, black students graduate at similar rates as other students. Moreover, black students are roughly 19% of the student population.

    *************************************************************************************************************************************************************

    Faculty, staff, and students of all races are important to the school. We would be happy to speak with the student who complained to better understand why this complaint was submitted.

     

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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