Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

This business offers travel products and services.

BBB Accredited Since: 7/3/2007

Years in Business: 30

Products and Services

Airline Bookings, Car Rentals, Cruise Itineraries, Employee Benefits Programs, Hotel Reservations, Loyalty Program Solutions, Member Engagement Solutions, Resort Stays, Reward Programs, Travel Activities, Travel Discounts, Travel Loyalty Platform, Travel Rewards Platform, Vacation Packages, White Label Travel Booking Engines, White Label Travel Portals

Business Details

BBB File Opened:
9/8/1997
Business Started:
8/1/1996
Business Incorporated:
1/30/2001
Type of Entity:
Corporation
Alternate Names:
iCruise.com
Epic Journeys
Vacation Privileges
On Your Way
CLUB365
Cruise Vacations
Diamonds International Privileges
Direct Access
Freedom 365
GVR
Herbie & Co
Holland America Line Privileges
ICE
ICE Rewards
Infinite Privileges
InnSeason Concierge Club
LIVE365
Lifestyle Collection
Lifestyle Xperiences
Member Travel Privileges
NEA Vacations
Our Vacation Center
Private Reserve Travel Collection
Privileges 365
Privileges Infinitos
RCI Travel
Sears Travel
Vacation Redemption Center
Vacation Privileges
Vida Lifestyles
Explore Cruise Travel
RCI Travel Package
Cruise Registry
Vacation Rewards
Westgate Cruise & Travel Collection
Government Vacation Rewards
Sears Vacations
OrderWineDirect.com
OVC Cruise and Travel
Our Vacation Store
Privileges
Direct Buy Travel
Destinos Unlimited
GOV Vacation Rewards
Government Vacation Rewards
I C E Gallery
International Cruise & Excursions
Our Vacation Center
Solutions At Sea
Platinum Rewards
RCI Cruise & Resort Vacations
Registry Vacations
SFX Diamond Rewards
Related Businesses:
SaveOnResorts.com
Business Management:
Mr. Trevor Steege, Chief Legal Officer
Ms. Nicole Pacheco, Corporate Paralegal
Mr. Michael Nelson, CEO

Additional Contact Information

Principal Contacts
Mr. Trevor Steege, Chief Legal Officer
Mr. Michael Nelson, CEO
Customer Contacts
Ms. Nicole Pacheco, Corporate Paralegal
Fax numbers
Primary Fax: (602) 308-1973
Other Fax: (602) 395-6695
Additional Phone Numbers
Other Phone: (877) 724-2628
Other Phone: (800) 471-8029
Other Phone: (866) 728-1177
Other Phone: (800) 571-4169
Other Phone: (602) 308-1989
Other Phone: (866) 728-1176
Other Phone: (877) 877-5359
Other Phone: (888) 320-4234
Other Phone: (800) 571-6817
Other Phone: (866) 386-1243
Other Phone: (866) 691-5109
Other Phone: (866) 378-6898
Other Phone: (855) 791-4981
Other Phone: (602) 749-2100
Other Phone: (800) 572-6169
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Reta G

    "I signed up for the 6-month membership specifically to test the Arrivia website before considering an upgrade to the Legacy membership. Unfortunately, I have been very disappointed so far." ... Read full review

  • RICKY J

    "I AM THOROUGHLY REMOVEDAND DISGUSTED WITH THE REMOVEDTACTICS OF THIS COMPANY AS A LIFETIME BUSINESSMAN!" ... Read full review

  • Garrett W

    "Sat through a 45 minute webinar followed by a 15 minute personal consultation to get the promised 4 night/ 5 day cruise and $100 reward voucher. Beware, the "free" cruise requires a $50 processing fee to "activate" the certificate and then at booking requires another $258 per person for "fees" and taxes." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.