Reviews

Review Details

• Review fromJoyce W

  Date: 12/20/2024

  5 stars
  Mr. **** was very polite and was able to instruct me on what I needed to do regarding a debt collection letter I received from **************** at ************.
  

  Timeshare Contract Resolution

  Date: 01/02/2025

  Thank you for sharing your experience! Its always our goal to ensure our clients feel supported and well-informed throughout the process.If you have any additional questions or need further assistance, please dont hesitate to reach out. Were here to help every step of the way!

• Review fromCynthia R

  Date: 12/13/2024

  5 stars
  After speaking with ****** ********, he advised that I would be recieving a telephone call within 2 days. ******* ******* Contacted me the next day! She went over what our next steos were and went over the explanation letter that I would need to create. ******* ******* Was very patient and answered all my questions with regard to this next step. Thank you so much for your assistance.
  

  Timeshare Contract Resolution

  Date: 12/14/2024

  Thank you for sharing your experience! Were delighted to hear that ****** and ******* were able to provide you with the prompt support and clear guidance you needed. Its great to know that ******* was patient, thorough, and answered all your questions as she walked you through the next steps.We appreciate your trust in us and are here to ensure the process continues smoothly. If you need any further assistance or have additional questions, please dont hesitate to reach out.

• Review fromShelia S

  Date: 12/13/2024

  5 stars
  ******* ******* was very polite and descriptive in what she needed and was understanding when I informed her why I was delayed in submitting my documents.
  

  Timeshare Contract Resolution

  Date: 12/16/2024

  Thank you for taking the time to share your experience! Were pleased to hear that ******* was polite, understanding, and thorough in explaining what was needed. Your satisfaction is important to us, and were here to support you throughout the process. If you need further assistance or have any questions, please dont hesitate to reach out.

• Review fromDavid W

  Date: 12/12/2024

  5 stars
  Very great service i love how professional they are. They were very attentive and fully explained
  

  Timeshare Contract Resolution

  Date: 12/12/2024

  Thank you so much for your kind words!

• Review fromSandra N

  Date: 12/09/2024

  5 stars
  ***** **** wa very helpful & patient explaining to me that First American is trying to bully me to do something I don't need to do. I won my case so I should not be concerned when I receive mail like I did this past ********** is unnerving to still receive correspondence about the timeshare I had. I really want it finished & gone.****** N
  

  Timeshare Contract Resolution

  Date: 12/14/2024

  Thank you for sharing your experience. Were glad to hear that ***** **** was able to provide you with the support, clarity, and patience you needed during this process. We understand how unsettling it can be to continue receiving correspondence after your case has been ************* assured, the correspondence from First American is a common tactic, and ****** advice is accurate you are no longer obligated, and theres no need for concern. We know you want this matter fully closed and behind you, and we are committed to ensuring that you feel confident and stress-free moving forward.If you receive any further communications that cause concern, please dont hesitate to reach out to us. Were here to support you until you have complete peace of mind.Thank you for your patience and trust. Were here for you every step of the way.

• Review fromMICHAEL W

  Date: 12/05/2024

  5 stars
  Mr. **** did a fantastic job answering my questions and concerns. He also directed me on which course of action to take and what to accomplish later. Very pleased with the customer service performed on my behalf.******* *.
  

  Timeshare Contract Resolution

  Date: 12/07/2024

  Thank you for taking the time to share your experience! Were thrilled to hear that Mr. **** was able to answer your questions, address your concerns, and effectively guide you through the next steps. We truly appreciate your feedback and your trust in us. If you need any further assistance or have additional questions, please dont hesitate to reach out. Were here to help you every step of the way.

• Review fromJuanita S

  Date: 12/04/2024

  5 stars
  I appreciate the quick response. Already stressed with this matter Thank you ******* for your assistance.*******
  

  Timeshare Contract Resolution

  Date: 12/05/2024

  Happy To help

• Review fromPatricia H

  Date: 11/27/2024

  5 stars
  We are very thankful for all the advice and help we have been given so far. Were just getting started in the process. Its given us peace of mind that we are getting the help we need to get out of our timeshare and move on with less stress and financial burden that the timeshare has created in our lives. Many thanks to ******* ******* for all her hard work and keeping us informed of the details that we needed to do to help us move forward.Thank you,******** *******
  

  Timeshare Contract Resolution

  Date: 11/28/2024

  Thank you so much for sharing your kind words! Were thrilled to hear that youre feeling peace of mind and confident about the steps being taken to help you exit your timeshare. Its our goal to provide a smooth and stress-free process, and were so glad that ******* has been able to support and guide you effectively.Your feedback means the world to us, and well be sure to share your appreciation with ******* and the team. We are here for you every step of the way and are committed to helping you achieve a successful resolution.

• Review fromMartha R

  Date: 11/20/2024

  5 stars
  We just signed on with *** and so far, the service has been exceptional. Starting with *****, great customerservice, accomodating, and friendly. ********* has done as promised. He's been with us every step of the way, reassuring and guiding us through the process. He's been very professional and he lets us take our time when we need to make decisions and/or sign documents. Najwa has also been very helpful and patient with us. This team is accessible and ready to help. So far so good.
  

  Timeshare Contract Resolution

  Date: 11/26/2024

  Thank you so much for your kind words and for taking the time to share your experience with us! Were thrilled to hear our team provided you with exceptional service and support so far.We pride ourselves on being accessible, accommodating, and patient as we guide our clients through the process, and its wonderful to know that our team has met your expectations. Were grateful for the trust youve placed in us and are here to assist you every step of the way.

• Review fromDonna V

  Date: 11/19/2024

  5 stars
  ***** **** has been amazing to work with. I do wish that I could speak with an attorney on the phone as I am having some issues with one of the timeshare companies reporting the accounts as mortgages. I never can get an attorney on the line although ***** has been great to answer my calls and call back.
  

  Timeshare Contract Resolution

  Date: 11/20/2024

  Thank you for sharing your feedback and for your kind words about *****! Were thrilled to hear that he has been responsive and helpful throughout the process. Ensuring our clients feel supported and informed is always a top priority for our team. Your trust and patience mean a lot to us, and were committed to helping you every step of the way. Please dont hesitate to reach out if theres anything more we can do.