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Find a Location

HomeLight Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • HomeLight Inc

      1375 N Scottsdale Rd Scottsdale, AZ 85257-3411

      BBB Accredited Business
    • HomeLight Inc

      100 1st St Ste 2600 Ste 2600 San Francisco, CA 94105-3081

    • HomeLight Inc

      3111 Camino Del Rio N San Diego, CA 92108-5720

      BBB Accredited Business
    • HomeLight, Inc.

      5299 Dtc Blvd Greenwood Village, CO 80111-3321

    • HomeLight, Inc.

      100 California St San Francisco, CA 94111

    Business ProfileforHomeLight Inc

    Real Estate
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    HomeLight is building the future of real estate — today. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all.

    The best real estate agents are powered by HomeLight’s platform to compete and win. Together, we deliver better outcomes to their clients during every step of the real estate journey. Our technology makes it easier to buy and sell homes, whether that's enabling an all-cash offer, unlocking liquidity of an existing home to buy a new one, finding a top agent, or creating certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents.

    Founded in 2012, HomeLight is a privately held company with offices in Scottsdale, San Francisco, New York, Tampa, and Seattle, with backing from prominent investors including Zeev Ventures, Menlo Ventures, Group 11, Crosslink Capital, Bullpen Capital, Montage Ventures, STCAP, Citi Ventures, Google Ventures, and others.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.37/5stars

    Average of 117 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/29/2019

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers real estate services. 

    Business Details

    This is a multi-location business.

    Find a Location

    HomeLight Inc has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • HomeLight Inc

        1375 N Scottsdale Rd Scottsdale, AZ 85257-3411

        BBB Accredited Business
      • HomeLight Inc

        100 1st St Ste 2600 Ste 2600 San Francisco, CA 94105-3081

      • HomeLight Inc

        3111 Camino Del Rio N San Diego, CA 92108-5720

        BBB Accredited Business
      • HomeLight, Inc.

        5299 Dtc Blvd Greenwood Village, CO 80111-3321

      • HomeLight, Inc.

        100 California St San Francisco, CA 94111

      Headquarters
      1375 N Scottsdale Rd, Scottsdale, AZ 85257-3411
      BBB File Opened:
      9/27/2019
      Years in Business:
      13
      Business Started:
      4/27/2011
      Business Started Locally:
      8/1/2019
      Business Incorporated:
      10/5/2016
      Accredited Since:
      10/29/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Miss Pooja Mithani, Corporate Paralegal
      • Ms. Lori Pinkerton, Customer Support Manager
      • Ms. Vicki Bonardi, Director of Compliance
      • Mr. Andrew Uher, CEO
      Contact Information

      Principal

      • Miss Pooja Mithani, Corporate Paralegal
      • Mr. Andrew Uher, CEO

      Customer Contact

      • Miss Pooja Mithani, Corporate Paralegal
      • Ms. Lori Pinkerton, Customer Support Manager
      • Ms. Vicki Bonardi, Director of Compliance
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      32 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I signed up for a Yelp business page on 17 Dec 2023. I noticed there was a section on my Yelp page entitled "About This Agent" that I wanted removed. I asked **** to remove the "About This Agent" section and they told me I would have to contact HomeLight to remove it. I sent HomeLight customer service an email on 22 Jan **** asking them to remove the "About This Agent" section from my Yelp page. HomeLight responded on 23 Jan **** "Thank you for reaching out to us. I have requested our team to manually remove the HomeLight widget from your yelp page. We apologize for any inconvenience." I checked my Yelp page on 29 Jan **** and the "About This Agent" section was still on my Yelp page. I emailed HomeLight customer service on 29 Jan **** "I just checked my Yelp page and the HomeLight widget is still there." HomeLight has not responded to my email from 29 Jan **** and the "About This Agent" section is still on my Yelp page as of today (6 Feb ****).
      Read More

      Customer Reviews

      117 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katherine V

      1 star

      02/12/2024

      Terrible - was looking at the site casually and entered my email/phone to access neighborhood data and now I have local agents from my area (WHO I KNOW) calling me up a storm. Terrible interface and so disrespectful of data and privacy.

      HomeLight Inc Response

      02/13/2024

      We are reaching out to confirm that your name, phone number, and email address have been removed from HomeLight's database. Again, we apologize for any inconvenience this may have caused you and have addressed your concerns to the internal team. Please don't hesitate to reach out if you have any other questions.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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