Business ProfileforNorthsight Management, LLC

We have been renting from a company for over a year and a half. They use ********* Management for all their maintenance needs on rental properties. We came across an issue with our freezer in the first week of December. Our freezer is over freezing everything to the point that everything is ****** covered with ice in the freezer. We reported this in the first week of December. They ordered us a new fridge because they couldnt get the parts needed to fix it. On December 11th we were sent a text that our new fridge would arrive December 16th.m and that we would be receiving a call the day prior to give us a 3 hour time frame of delivery. December 15th I reached out to ********* and asked if we were going to get that 3 hour time frame and the person said yes. So we waited and never received a call. I reached out again the next morning and said that we never received a call. I had to take off the entire day to try and make sure I was home. The delivery drivers finally showed up in the afternoon and they showed up with a MINI FRIDGE to replace our kitchen fridge. So we turned it away and I contacted *********. To which they states that they would order us a new one to be delivered in December 27. Again we revived no communication and I had to take off a full day. No one called and I told ********* this and was ignored. The fridge showed up in the afternoon again and it was ANOTHER MINI FRIDGE. So we had to yet again turn it away. I told ********* what happened and that the delivery drivers were extremely rude and unprofessional and there wasnt much care on northsites end. They gave a us a new delivery date of January 24th (tomorrow) and I have texted 3 times today asking for them to please call with a time frame as I cant afford to take off the full day again and Im receiving ZERO COMMUNICATION. Ive never had such an unprofessional experience. Keep in mind Every time I call no one even answers. Im at my whits end.