About
Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:The Consumer Financial Protection Bureau v Early Warning
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On December 20, 2024, the Consumer Financial Protection Bureau filed a Complaint for Permanent Injunction, Monetary Judgment, Civil Penalty Judgment, and Other Relief against Early Warning. Charges filed allege the business is in violation of federal law prohibiting acting unfairly by failing to take timely, appropriate, and effective measures to prevent, detect, limit, and address fraud on the Zelle network.
The matter is pending.
Overview
BBB Accredited Since: 12/5/2008
Years in Business: 18
BBB Accreditation & Rating
About This Business
Business Details
- BBB File Opened:
- 4/11/2008
- Business Started:
- 8/21/2006
- Business Started Locally:
- 8/21/2006
- Business Incorporated:
- 8/21/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Early Warning Services LLC
- ZellePay
- Clearxchange
- Zelle
- Business Management:
- Ms. Christina Reese, Chief Ethics & Compliance Officer and VP, Compliance
- Ms. Tracy L Cheney, General Counsel
- Mr. Wendy Jacabo, Director, Consumer Services Support
- Mrs. Wendy Jacobo, Complaint Manager
- Ms. Zulema Cruz-Mora, Complaint Handler
- Mrs. Brenda Hernandez, Complaint Handler
- Ms. Katrina Cross, Customer Contact
- Mr. Julio Lozano, Complaint Handler
- Mr. Julio Lozano, Complaint Handler
Additional Contact Information
- Principal Contacts
- Ms. Christina Reese, Chief Ethics & Compliance Officer and VP, Compliance
- Customer Contacts
- Ms. Christina Reese, Chief Ethics & Compliance Officer and VP, Compliance
- Mr. Wendy Jacabo, Director, Consumer Services Support
- Mrs. Wendy Jacobo, Complaint Manager
- Ms. Zulema Cruz-Mora, Complaint Handler
- Ms. Jessica Garcia Olivares, Complaint Handler
- Mrs. Brenda Hernandez, Complaint Handler
- Ms. Katrina Cross, Customer Contact
- Mr. Julio Lozano, Complaint Handler
- Mr. Julio Lozano, Complaint Handler
- Fax numbers
- Primary Fax: (480) 656-6850
- Additional Phone Numbers
- Other Phone: (877) 275-7774
- Other Phone: (480) 483-4610
- Other Phone: (800) 745-1560
- Additional Email Addresses
- Complaint: Email this Business
- Inquiry: Email this Business
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Business Categories
- Payment Processing Services, Business Services, Business Consultants
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